Program Director - CDL

Key Responsibilities

Providing leadership for the CDL Program, serving as subject matter expert, and engaging with campus leadership and admissions.

I. Provides Services to Students

• Supplements Driver Trainer advising for students receiving failing assessments.
• Provides academic advising/counseling and referrals to outside resources, and arranges student tutoring.
• Leads student retention initiatives for students who experience barriers to success.
• Maintains regular contact with all students, responds to questions, posts office hours.
• Refers students to appropriate staff for non‑academic problem resolution.
• Contacts students who miss days or accumulate more than four absences.
• Maintains records of interactions and correspondence with students.
• Monitors contact and results of contact from Driver Trainers; makes weekly calls to students needing follow‑up; offers academic advice.
• Identifies students needing tutoring.

II. Oversees Status of Quality of Curriculum, Instructional Materials, Equipment, and Facilities

• Serves as subject‑matter expert for academic curriculum.
• Participates in curriculum development/revision process led by Executive team.
• Leads implementation of new and revised curriculum.
• Provides input into master schedule regarding course sequencing, room assignments, and trainer assignments.

III. Oversees Faculty Performance and Development

• Assists in recruitment, interviewing, and hiring of faculty.
• Orients, monitors, supervises, mentors, and assists new Driver Trainers.
• Ensures adherence to administrative and classroom delivery duties.
• Ensures completeness of faculty files and documentation.
• Supports Driver Trainers’ instructional and program needs.
• Observes classes and coaches trainers to improve presentation and classroom management.
• Conducts performance appraisals of faculty members.
• Conducts regular weekly faculty meetings and documents them.
• Provides departmental product‑knowledge training to account management and career services.
• Provides information on trends and changes.
• Assists account management with student recruitment.
• Promotes faculty participation in professional development and documentation.
• Participates actively in at least one professional organization.
• Attends faculty meetings and in‑service programs; maintains development records.
• Maintains knowledge of federal and state regulations and accreditation standards.
• Prepares government and accreditation reports and ensures timely submission.
• Assists in evaluating data from student questionnaires and holds faculty conferences.
• Maintains regular office hours each week.
• Collaborates with peers for interdepartmental coordination.
• Intervenes to resolve personnel issues among trainers.
• Assists in planning program budgetary needs when applicable.
• Performs duties of a full‑time Driver Trainer.

IV. Leads and Develops Others

• Provides clearly defined roles and objectives, monitors performance, and gives feedback.
• Resolves performance opportunities to motivate teamwork.
• Identifies opportunities for challenging assignments to advance skills.

Experience and Education Required

• High school diploma or GED.
• CDL License.
• 3 years of academic instruction in a post‑secondary environment.
• 5 years of industry experience in CDL driving instruction.
• 2 years of management or supervisory experience.
• Ability to qualify as a CDL Driver/Trainer.
• Knowledge of faculty development and reporting.
• Motivation, dedication, professionalism, integrity, enthusiasm for teaching.
• Sensitivity to needs of adult learners.
• Desire to embrace school mission.
• Ability to inspire students toward employer expectations.
• Knowledge of industry standards and requirements within instruction.
• Ability to facilitate learning within instruction content.
• Excellent organizational skills.
• Knowledge of Google Suite and database programs (CampusNexus preferred).
• Ability to develop collaborative relationships.
• Appropriate verbal and written communication skills.
• Interpersonal relationship skills with students, faculty, employers.
• Excellent creative and problem‑solving skills.
• Ability to meet/exceed defined goals.
• Excellent presentation skills.
• Management skills in planning, organizing, and evaluating programs.
• Knowledge of Department of Education, state, local and accreditation standards.

Experience and Education Preferred

• Associate’s Degree or higher with specialized competency in instruction.
• 5 years of academic instruction in a post‑secondary environment.
• 10 years of instruction experience.
• Working knowledge of federal/state regulations.
• 3 years of management or supervisory experience.
• Previous experience as academic program director.
• Experience in student guidance or related fields.
• Working knowledge of federal/state education regulations.

Physical Demands

• Mobility & Balance: frequent climbing, bending, squatting, twisting, and reaching.
• Strength: ability to handle heavy equipment and assist with loading/unloading.
• Endurance: sustain activity during extended driving and instruction; exposure to weather.
• Maintain valid DOT Medical Examiner’s Certificate and meet physical qualifications.

Specific Tasks & Considerations

• Demonstrating skills: physically showing students how to couple/uncouple trailers, perform inspections, and maneuver vehicles.
• Environmental exposure to outdoors in various conditions.

Work Environment

The job involves moderate noise level and may require working outdoors in various weather conditions. Reasonable accommodations may be provided for disabilities.

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