Security Director

Reports to: Territory Manager

Description The Security Manager is responsible for overseeing security operations, managing off‑site security personnel, and ensuring compliance with safety regulations to protect people, property and assets.

Duties And Responsibilities

• Supervision of Security Staff: Manage and oversee a team of command center operators, including assigning shifts, monitoring performance, and providing training to ensure adherence to security protocols.
• Responsible for SLA adherence.
• Responsible for audit/compliance to SOP.
• Primary client escalation point.
• Monitoring Security Operations: Ensure that all security procedures are followed, including access controls, surveillance, and emergency response.
• Incident Management: Document and report security incidents promptly, and maintain records of incidents and security logs (DAR) for analysis and reporting.
• Collaboration with Law Enforcement: Act as a point of contact with local, state and federal law enforcement agencies to support security operations and business interests.
• Emergency Response Coordination: Coordinate response efforts during emergencies, ensuring that all security personnel are trained on evacuation procedures.
• Investigations: Act as point of contact for internal investigations into incidents, and/or background checks.
• Establish proactive and collaborative relationships with security officers and site management to strengthen employee retention.
• Focus on employee engagement initiatives.
• Identify career development opportunities for current Aegis site staff and leadership.
• Coach and mentor officers where and when appropriate.
• Provide post coverage as needed.
• Maintain all post documentation.

Desired Skills

• Previous Security Supervisor Experience.
• Previous law enforcement experience.
• Leadership Skills.
• Attention to detail.
• Strong problem‑solving skills and decision‑making abilities.
• Ability to work in a fast‑paced, dynamic environment.

Physical Requirements

• Must be able to see, hear, speak, and write clearly to communicate with employees and/or other customers.
• Pushing/pulling/carrying and lifting may include up to 50 lbs.; stair climbing, walking, and at times standing.
• Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
• General computer knowledge and ability to adapt to software.

Additional Information

Any offer of employment is contingent upon the successful completion of a full background check and successful passing of a drug screen.

Aegis Protective Services is devoted to providing equal opportunities for employment. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration sponsorship is not available for this position, nor is relocation assistance. Applicants for all Aegis Protective Services positions are eligible to work in the U.S. without the need for current or future sponsorship. Aegis Protective Services does not sponsor anyone for permanent residency.

Aegis Protective Services participates in E-Verify as required by law within the U.S.

Job Type: Full-time, Band 5

#J-18808-Ljbffr