Admissions Director

The ideal candidate is a dynamic, self‑motivated professional with at least two years of experience in a skilled nursing facility and strong communication and organizational skills.

Admissions Director Responsibilities

• Obtain referral information from telephone and walk‑in inquiries, including complete clinical and financial information required for admission committee approval
• Collaborate with the business office to ensure financial verification is accurate and complete prior to admission
• Secure family commitment to tour the facility on at least 80% of viable referrals and conduct facility tours to support admission decisions
• Manage the admissions process, including explaining admission policies and completing all required documentation to ensure a smooth transition
• Monitor and communicate pending referrals, admissions, and follow‑up needs to facility personnel
• Notify the Marketing Director of any referral source issues encountered during the referral process
• Develop and maintain relationships with referral sources

Admissions Director Qualifications

• Two to three years of experience with the admissions process in a skilled nursing, subacute, rehabilitation, or other healthcare setting
• Strong organizational skills with a high level of attention to detail, documentation, and follow‑up
• Professional telephone skills with the ability to manage referral calls efficiently and effectively
• Computer experience using a marketing information system
• Knowledge of the managed care industry preferred

Customer Service Expectations

• Maintain a professional image through appropriate dress, behavior, and communication
• Adhere to company standards for resolving consumer concerns
• Ensure all patient and resident rights are protected

Benefits Include

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee discount

Schedule

• 8‑hour shifts
• Monday through Friday, with flexibility as needed to meet facility needs

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