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Digital Media Coordinator

Air Centers of Florida, Tampa, FL, United States


Job Summary

Manage customer-focused marketing by coordinating all communication channels and customer touch points while maintaining consistent brand messaging and uniformity.

Customers include consumers, employees (current and prospective), vendors, suppliers, and the community.

Essential Job Functions Digital Media

Measure and report performance of all digital marketing campaigns

Suggest and implement direct marketing methods to increase profitability

Ensure incoming leads reach appropriate internal customer in a timely manner

Contribute to company web presence to boost brand awareness and positive ratings

Maintain a strong online company voice through social media with a goal of achieving positive reviews

Collaborate with internal teams to enhance landing pages and enhance user experience

Evaluate end-to-end customer experience across social media platforms

Collaborate with vendor partners

Stay up-to-date with digital media developments, evaluate emerging technologies, and provide suggestions for adoption where appropriate

Write content for blogs and forums by working with department heads to identify the most appropriate blogs while maintaining relationships with key bloggers

Obtain and utilize images and/or video to enhance digital media content as needed

Monitor social media for potential threats and/or opportunities

Additional Job Functions

Adhere to, support and promote the ACF vision and mission statements

Assist with marketing functions such as reviewing literature for current marketing projects, comparing to previously used marketing materials, and remaining informed of materials used by competitive companies

Coordinate with logo artist and print vendors for multimedia packages such as letters, brochures, displays, and presentations

Coordinate company booth or exhibits at trade and community fairs

Draft advertising text and layouts and present to sales manager for review and approval

Draft sales quotation templates and sales tools

Contribute to web page content

Perform other duties as assigned

Required Knowledge, Skills & Abilities

Technical Skills: Working knowledge of website analytics tools (such as Google Analytics, NetInsight, Omniture, WebTrends)

Working knowledge of ad serving tools

Experience in setting up and optimizing Google Adwords campaigns

Experience in leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns

Working knowledge of Photoshop, Premiere Pro, Audacity or other media editing software

Writing: effective copy in various styles for websites, Twitter, Facebook, etc.; knowledge of SEO writing

Creativity: Experience identifying target audiences and devising digital campaigns that engage, inform, and motivate

Research: Awareness of competitors and new measurement tools

Problem‑solving: ability to communicate a company’s message on different platforms and handle sensitive issues

Interpersonal: friendly and approachable online presence

Work environment: exposure to computer screen, typing/mouse usage, climbing, and extended sedentary periods; occasional driving to pick up marketing material; ability to lift 10‑15 pounds

Preferred Knowledge, Skills & Abilities

Working knowledge of HTML, CSS, and JavaScript development and constraints

Qualifications

Associate’s degree in marketing or a related field, plus 3‑5 years of directly related work experience (or equivalent combination of education and experience)

Proven work experience in digital marketing

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