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Senior Communications Specialist

Brookdale, Nashville, TN, United States


Job Description Contributes to the development of the internal communication and engagement strategy; consults with leaders at all levels to craft and deliver timely, effective, and meaningful communication plans; writes and edits stories, e‑bulletin features, profiles, measures and evaluates communications to support Brookdale Senior Living’s strategic goals, associate engagement, mission and culture.

Benefits

Part time and full time benefits eligibility:

Medical, dental, vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Early access to earned wages for hourly associates (outside of CA)

Optional voluntary benefits including ID theft protection and pet insurance

Paid Time Off

Paid holidays

Company‑provided life insurance

Adoption benefit

Disability (short and long term)

Flexible Spending Accounts

Health Savings Account

Optional life and dependent life insurance

Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan

Tuition reimbursement

Responsibilities

Acts as the communications partner for multiple functional areas’ initiatives.

Collaborates with executive, senior and functional leaders to create, manage and implement communication plans that fully engage associates to support Brookdale’s business strategies and goals, mission, and culture.

Partners with leadership at multiple levels in identifying opportunities to improve associate engagement, company performance, cohesion and culture related to assigned projects and initiatives.

Supports company intranet with story content and content management.

Develops and maintains an editorial calendar that maps communications projects, initiatives and recurring themes for each major function they support.

Identifies communication gaps, develops clear, concise messages and content and uses appropriate vehicles to support initiatives.

Executes strategic communication projects with key stakeholders and executives in cross‑functional areas.

Successfully produces user‑friendly communications for complex programs to meet the needs of varied audience segments.

Supports large‑scale associate meetings (including Zoom), company events, charitable events and activities, and company‑wide giving projects.

Qualifications

Bachelor’s Degree in Communications or related field required.

Minimum five years of communications, employee engagement, or organizational development experience. Additional years of relevant experience can be substituted for the educational requirement on a year‑for‑year basis.

Ability to define problems, collect data, establish facts, and draw valid conclusions.

Excellent relationship‑building and interpersonal communication skills.

Ability to respond appropriately to confidential and sensitive issues.

Ability to synthesize multiple perspectives into clear, concise, engaging messages for diverse audiences.

Demonstrated creative writing, basic layout, and design skills.

Basic knowledge of programs equivalent to Adobe Photoshop or InDesign.

Basic video desktop editing preferred.

Superior business writing, editing, and proofreading skills for digital and print; working knowledge and application of AP style with the ability to compose messaging in conversational style.

Proficiency using Microsoft Office programs including Word, PowerPoint, Excel, Outlook and Adobe Acrobat.

Ability to understand and execute on graphic design and organizational communication concepts.

Physical Demands and Working Conditions

Standing, walking, sitting; use hands and fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl.

Talk or hear; vision.

Requires interaction with co‑workers, residents or vendors.

Occasional weekend, evening or night work; on‑call as needed; occasional travel.

Brookdale is an equal opportunity employer and a drug‑free workplace.

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