
Associate Relations Manager
Mars, Chicago, IL, United States
Job Description
The Associate Relations (AR) Manager will serve as the point of contact for associate relations issues and inquiries within an identified cross‑segment, cross‑functional client group. Responsibilities include building trust, credibility, and collaborative relationships with line managers and associates. Apply expertise and sound judgement when managing inquiries, mitigating risk and minimizing adverse impact to the organization through application of policies, practices and adherence to legal and regulatory requirements. Resolve issues and address client needs to ensure situations are resolved fairly, objectively, and in a manner that aligns with our Five Principles and the Associate Concept.
What are we looking for?
University degree or equivalent experience in Human Resources, Labor/Industrial Relations, Legal
Minimum five years of experience working in Human Resources/Labor Relations
Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization
Deep knowledge in applicable employment and labor relations regulations
Ability to rapidly mobilize and manage internal and external resources to mitigate risks to the Mars business and reputation
Ability to handle and maintain confidential and sensitive information
Strong analytical and problem‑solving skills
Strong conflict management skills
Ability to work independently and exercise sound judgment
Ability to prioritize work, meet deadlines, and work effectively while managing competing projects and/or demanding clients
What will be your key responsibilities?
Responsible for evaluating and managing site/function Associate Relations issues and concerns
Conduct timely, thorough, and effective investigations relating to company policy or employment law and other regulations
Identify complex and high‑risk situations, providing assessment and recommendation to Sr. AR Manager
Coach line managers on performance management, appropriate documentation and communicating effectively to drive improvement
Deliver and ensure compliance to Associate Relations capability‑building programs
Coach and advise line managers, associates and P&O partners in matters related to associate relations
Consult and provide guidance to Business Partners to ensure org initiatives and associate impacts comply with policies, practices and employment law
Create recommendations for site leadership teams leveraging AR data and analytics
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles
Join a purpose‑driven company, where we are striving to build the world we want tomorrow, today
Best‑in‑class learning and development support from day one, including access to our in‑house Mars University
An industry‑competitive salary and benefits package, including company bonus
Compensation and benefits The base pay range for this position at commencement of employment is between USD 101,120.00 and USD 139,040.00. The total compensation package will include variable pay, medical and dental benefits, participation in 401(k) plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
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What are we looking for?
University degree or equivalent experience in Human Resources, Labor/Industrial Relations, Legal
Minimum five years of experience working in Human Resources/Labor Relations
Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization
Deep knowledge in applicable employment and labor relations regulations
Ability to rapidly mobilize and manage internal and external resources to mitigate risks to the Mars business and reputation
Ability to handle and maintain confidential and sensitive information
Strong analytical and problem‑solving skills
Strong conflict management skills
Ability to work independently and exercise sound judgment
Ability to prioritize work, meet deadlines, and work effectively while managing competing projects and/or demanding clients
What will be your key responsibilities?
Responsible for evaluating and managing site/function Associate Relations issues and concerns
Conduct timely, thorough, and effective investigations relating to company policy or employment law and other regulations
Identify complex and high‑risk situations, providing assessment and recommendation to Sr. AR Manager
Coach line managers on performance management, appropriate documentation and communicating effectively to drive improvement
Deliver and ensure compliance to Associate Relations capability‑building programs
Coach and advise line managers, associates and P&O partners in matters related to associate relations
Consult and provide guidance to Business Partners to ensure org initiatives and associate impacts comply with policies, practices and employment law
Create recommendations for site leadership teams leveraging AR data and analytics
What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles
Join a purpose‑driven company, where we are striving to build the world we want tomorrow, today
Best‑in‑class learning and development support from day one, including access to our in‑house Mars University
An industry‑competitive salary and benefits package, including company bonus
Compensation and benefits The base pay range for this position at commencement of employment is between USD 101,120.00 and USD 139,040.00. The total compensation package will include variable pay, medical and dental benefits, participation in 401(k) plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
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