Regional Banker/Teller
PNC, Ann Arbor, MI, United States
Position Overview
A Regional Banker/Teller within PNC's Retail Banking organization will be based in Ann Arbor, MI. The role involves managing the customer experience, providing proactive sales and service activities, collaborating with partners, and ensuring risk management and daily operations. Job Description
Manages the customer experience by identifying opportunities to improve financial well‑being and create loyalty while increasing share of wallet. Drives proactive sales conversations through internal and outbound interactions, including outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement. Creates customer loyalty and grows customer share through differentiated customer experience, lobby engagement, and product education. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively. Manages risk through adherence to all policies and procedures, ensuring teller and daily operations are completed efficiently and accurately. Key Qualifications
1+ year of related experience in banking, retail banking or a related field. Strong customer focus, risk awareness, and ability to manage multiple priorities. Excellent communication and problem‑solving skills. Certification or licensing not required; related experience acceptable. Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Benefits
PNC offers a comprehensive range of benefits, including medical and prescription drug coverage, dental and vision, life insurance, disability protection, 401(k) with a match, pension and stock purchase plans, dependent care reimbursement, wellness program, paid time off including holidays and vacation days, and additional benefits. Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at
AccommodationRequest@pnc.com
or call 877‑968‑7762 and say "Workday". Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents
Refer to the California Consumer Privacy Act Privacy Notice for how PNC may use or disclose personal information in hiring practices.
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A Regional Banker/Teller within PNC's Retail Banking organization will be based in Ann Arbor, MI. The role involves managing the customer experience, providing proactive sales and service activities, collaborating with partners, and ensuring risk management and daily operations. Job Description
Manages the customer experience by identifying opportunities to improve financial well‑being and create loyalty while increasing share of wallet. Drives proactive sales conversations through internal and outbound interactions, including outbound calling, service-to-sales, teller interactions, appointment setting, and lobby engagement. Creates customer loyalty and grows customer share through differentiated customer experience, lobby engagement, and product education. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively. Manages risk through adherence to all policies and procedures, ensuring teller and daily operations are completed efficiently and accurately. Key Qualifications
1+ year of related experience in banking, retail banking or a related field. Strong customer focus, risk awareness, and ability to manage multiple priorities. Excellent communication and problem‑solving skills. Certification or licensing not required; related experience acceptable. Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Benefits
PNC offers a comprehensive range of benefits, including medical and prescription drug coverage, dental and vision, life insurance, disability protection, 401(k) with a match, pension and stock purchase plans, dependent care reimbursement, wellness program, paid time off including holidays and vacation days, and additional benefits. Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at
AccommodationRequest@pnc.com
or call 877‑968‑7762 and say "Workday". Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents
Refer to the California Consumer Privacy Act Privacy Notice for how PNC may use or disclose personal information in hiring practices.
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