Regional Banker/Teller
PNC, Sellersburg, IN, United States
Position Overview
As a Regional Banker/Teller within PNC's Retail Branch organization, you will be based in Sellersburg, IN supporting the Southern Indiana and Western Kentucky region. This role focuses on delivering a superior customer experience and driving sales opportunities while maintaining risk and operational controls.
Job Description
Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet.
Drives proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.
Creates customer loyalty and grows customer share of wallet through differentiated customer experience and lobby engagement activities.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits, and ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Required Qualities
Customer Focused – knowledgeable of values and practices that align customer needs and satisfaction as primary considerations.
Managing Risk – assessing and effectively managing all risks associated with business objectives and activities.
Qualifications Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs
Work Experience
Typically requires 1+ years of related experience. A comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education
No degree required.
Certifications
No required certifications.
Licenses
Subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits PNC offers comprehensive benefits, including medical, dental, vision coverage, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, adoption reimbursement, educational assistance, wellness program, and paid time off such as maternity leave, holidays, absence days, vacation days, and more.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877-968-7762 and say "Workday" for assistance.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. The position is subject to FDIA and relevant regulations including SAFE Act and FINRA for registered roles.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in hiring practices.
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Job Description
Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while increasing share of wallet.
Drives proactive sales conversations through outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.
Creates customer loyalty and grows customer share of wallet through differentiated customer experience and lobby engagement activities.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits, and ensuring teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Required Qualities
Customer Focused – knowledgeable of values and practices that align customer needs and satisfaction as primary considerations.
Managing Risk – assessing and effectively managing all risks associated with business objectives and activities.
Qualifications Preferred Skills
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting, Retail Lending, Selling, Understanding Customer Needs
Work Experience
Typically requires 1+ years of related experience. A comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
Education
No degree required.
Certifications
No required certifications.
Licenses
Subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits PNC offers comprehensive benefits, including medical, dental, vision coverage, life insurance, disability protection, 401(k) with match, pension and stock purchase plans, dependent care reimbursement, adoption reimbursement, educational assistance, wellness program, and paid time off such as maternity leave, holidays, absence days, vacation days, and more.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877-968-7762 and say "Workday" for assistance.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. The position is subject to FDIA and relevant regulations including SAFE Act and FINRA for registered roles.
California Residents Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in hiring practices.
#J-18808-Ljbffr