Customer Service Representative - Maverick Air - 1pm-9pm
Sanford Bemidji, Sioux Falls, SD, United States
Customer Service Representative - Maverick Air - 1pm-9pm page is loaded## Customer Service Representative - Maverick Air - 1pm-9pmlocations:
SD, Sioux Fallstime type:
Full timeposted on:
Posted Todayjob requisition id:
R-0257853**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.****Work Shift:**8 Hours - Evening Shifts (United States of America)**Scheduled Weekly Hours:**40**Compensation:**Salary Range: $15.00 - $23.00**Union Position:**No**Department Details**Department Selling Points
**Summary**The Customer Service Representative working in Sanford Maverick Air Center will be responsible to greet customers, answer the telephone and handle incoming fuel requests.**Job Description**Demonstrate and uphold Maverick Air Center's high standard of quality in workmanship and customer service. Will create an environment where customers feel appreciated by giving exemplary customer service and acknowledge all pilots and customers upon entering or leaving the facility.Customer Service Representative's duties will include directing incoming calls and handling customer requests. Ensuring ramp access security. Coordinate line service calls and requests and insuring all service requests are completed. Computer invoicing of front desk items and closing service orders to include payment via credit card, cash or check. Knows and understands Maverick Air Center's discounts and pricing. Verifies information in the computer-based point-of-sale system is accurate and up to date upon arrival or departure. Handle fuel requests via internet, phone and Unicom. Call out service requests and answer radio calls from line service. Procuring rental cars and other transportation needs, hotel accommodations and catering for pilots, flight crews and customers. Set up new accounts; maintain records and reports and other clerical duties. Update fuel price changes. Fuel balancing and reconciliation of fuel sales and truck sheets from previous day. Cash handling. Maintain a professional clean working environment to include; professional appearance and attitude. Other duties as assigned.Additional duties include but not limited to, assisting the Line maintaining the lobby, conference room and hallways appearance, this may include vacuuming, mopping, cleaning windows, dust and wipe down counters as needed. Check all restrooms during each shift to insure supplies are stocked and cleaned. Check pilot lounge for cleanliness. Responsible for courtesy coffee, tea, and ice water are available at all times. May be needed to assist customers with baggage and pulling up rental and courtesy cars.**Qualifications**High school diploma or equivalent preferred.
Customer service, clerical and switch board experience, working with customers both in person and via phone required.
**Sanford is an EEO/AA Employer M/F/Disability/Vet.****If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at
or . Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of , an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com. #J-18808-Ljbffr
SD, Sioux Fallstime type:
Full timeposted on:
Posted Todayjob requisition id:
R-0257853**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.****Work Shift:**8 Hours - Evening Shifts (United States of America)**Scheduled Weekly Hours:**40**Compensation:**Salary Range: $15.00 - $23.00**Union Position:**No**Department Details**Department Selling Points
**Summary**The Customer Service Representative working in Sanford Maverick Air Center will be responsible to greet customers, answer the telephone and handle incoming fuel requests.**Job Description**Demonstrate and uphold Maverick Air Center's high standard of quality in workmanship and customer service. Will create an environment where customers feel appreciated by giving exemplary customer service and acknowledge all pilots and customers upon entering or leaving the facility.Customer Service Representative's duties will include directing incoming calls and handling customer requests. Ensuring ramp access security. Coordinate line service calls and requests and insuring all service requests are completed. Computer invoicing of front desk items and closing service orders to include payment via credit card, cash or check. Knows and understands Maverick Air Center's discounts and pricing. Verifies information in the computer-based point-of-sale system is accurate and up to date upon arrival or departure. Handle fuel requests via internet, phone and Unicom. Call out service requests and answer radio calls from line service. Procuring rental cars and other transportation needs, hotel accommodations and catering for pilots, flight crews and customers. Set up new accounts; maintain records and reports and other clerical duties. Update fuel price changes. Fuel balancing and reconciliation of fuel sales and truck sheets from previous day. Cash handling. Maintain a professional clean working environment to include; professional appearance and attitude. Other duties as assigned.Additional duties include but not limited to, assisting the Line maintaining the lobby, conference room and hallways appearance, this may include vacuuming, mopping, cleaning windows, dust and wipe down counters as needed. Check all restrooms during each shift to insure supplies are stocked and cleaned. Check pilot lounge for cleanliness. Responsible for courtesy coffee, tea, and ice water are available at all times. May be needed to assist customers with baggage and pulling up rental and courtesy cars.**Qualifications**High school diploma or equivalent preferred.
Customer service, clerical and switch board experience, working with customers both in person and via phone required.
**Sanford is an EEO/AA Employer M/F/Disability/Vet.****If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.**Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at
or . Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of , an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com. #J-18808-Ljbffr