Customer Relations Associate
TempWorks Software Incorporated, New Orleans, LA, United States
New Orleans, LA: Flexicrew Technical Services (FTS) is seeking a Customer Relations Associate.
Essential Duties
Report directly to Customer Relations Manager
Focus primarily on Aerospace / Defense customers and client support
Interface with customers and vendors on a daily basis
Work closely with production, shipping/receiving, and estimating teams
Take over key client accounts over time
Support implementation of new ERP system
Learn industry landscape to best address customer needs
Perform clerical duties and assist with database management
Requirements / Skills
Strong work ethic with the ability to prioritize duties and work with minimal supervision
Strong attention to detail
Willingness to learn company products and processes
Proficiency in Microsoft Office Suite
Customer relations or client interaction experience
Excellent communication and analytical skills
Ability to work in a team environment with internal and external stakeholders
Physical Requirements
Ability to sit, stand, and walk for extended periods
Ability to use a computer and standard office equipment for prolonged durations
Ability to occasionally lift and carry light office materials
Equal Opportunity Statement Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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Essential Duties
Report directly to Customer Relations Manager
Focus primarily on Aerospace / Defense customers and client support
Interface with customers and vendors on a daily basis
Work closely with production, shipping/receiving, and estimating teams
Take over key client accounts over time
Support implementation of new ERP system
Learn industry landscape to best address customer needs
Perform clerical duties and assist with database management
Requirements / Skills
Strong work ethic with the ability to prioritize duties and work with minimal supervision
Strong attention to detail
Willingness to learn company products and processes
Proficiency in Microsoft Office Suite
Customer relations or client interaction experience
Excellent communication and analytical skills
Ability to work in a team environment with internal and external stakeholders
Physical Requirements
Ability to sit, stand, and walk for extended periods
Ability to use a computer and standard office equipment for prolonged durations
Ability to occasionally lift and carry light office materials
Equal Opportunity Statement Flexicrew Technical Services is an Equal Opportunity Employer; employment with FTS is governed on the basis of merit, competence, and qualifications. Employment or consideration will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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