Customer Solutions Specialist
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Customer Solutions Specialist to assist customers through various communication channels.
Key Responsibilities
Analyze customer situations and provide strategic solutions Ensure customers receive up-to-date information regarding their orders Collaborate with other departments to support customer needs
Required Qualifications
Proficiency with Office 365 and Windows system/internet navigation Ability to work a flexible schedule, including training and weekend shifts as needed Consistent internet speeds of 75mbps download and 10mbps upload No degree required; relevant skills and experience are valued Typing speed of at least 40 words per minute
Analyze customer situations and provide strategic solutions Ensure customers receive up-to-date information regarding their orders Collaborate with other departments to support customer needs
Required Qualifications
Proficiency with Office 365 and Windows system/internet navigation Ability to work a flexible schedule, including training and weekend shifts as needed Consistent internet speeds of 75mbps download and 10mbps upload No degree required; relevant skills and experience are valued Typing speed of at least 40 words per minute