Senior CX Journey Manager - Growth & Retention

A leading healthcare performance improvement company is seeking an experienced professional to lead customer journey design and management. The ideal candidate will align cross-functional teams to enhance client experiences tied to retention and growth. Key qualifications include 5+ years in Customer Experience (CX) or related fields, familiarity with journey mapping tools, and strong analytical skills. This role expects three days onsite in Irving, TX, with a competitive salary range of $68,500 to $116,300, plus incentive eligibility.
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