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Property Manager - Tiger Village

Mills Properties Inc., Columbia, MO, United States


Mills Properties is an award-winning property management company with 34 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life’s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.

Core Values

Act Like an Owner

F ind a Better Way

Go the Extra Mile

Pay it Forward

Achieve Together

We invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a

2025-2026 Top Employee Benefits Award Winner.

This includes both Missouri and National recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, Mills Properties was recently named a

2026 National Apartment Association Top Employer , further reflecting our commitment to creating an exceptional workplace for our team members.

Our Total Rewards Package Includes

Base Pay

– Your regular salary or hourly wage, paid on our standard payroll schedule

Incentive Pay

– KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only

Benefits

– Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program

Retirement Contributions

– 401(k) employer sponsored plan and contributions

Health Savings Account (HSA)

– Employer contributions

Paid Time Off (PTO)

– Vacation, sick time, and personal days (Accrue 18 days first year)

Paid Holidays

– Thirteen paid holidays per year

Professional Development

– Training, certifications, or career development investments tailored to specific roles and development plans

Pet Insurance

– Discounted options

Team Member Assistance Fund

– For team member qualifying events when criteria is met

Vacation Travel Incentive Program

– travel/vacation voucher for team members when key tenure milestones are reached

Stipends

– Vehicle and mobile device stipends and mileage reimbursement for eligible team members

Other Perks and Allowances

– Work clothing allowances, referral bonuses and team events, milestone anniversary gifts

About the Role

We are looking for an experienced property manager with a people-centric mindset who will nurture attract, develop, and retain a high-performing team through training, mentorship, and accountability. You will develop and coach your team to achieve established goals and build lasting relationships with the residents to anticipate their needs and exceed their expectations thereby creating e xceptional experiences. Through your strong financial acumen, you manage a multi-million-dollar budget ensuring the preservation and profitability of the property.

How You Will Be Successful

Direct and oversee all aspects of property’s operations including all processes, supervision and coaching of associates

Exhibit “servant-first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectation

Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action

Maintain profitable operations by meeting KPIs and managing the property’s budgets

Partner with the marketing team to utilize creative marketing and social media strategies thereby increasing qualified property traffic and closing ratios

Produce daily and weekly reports, send resident communications, and coordinate resident function

Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed

Support the maintenance team by inspecting grounds for curb appeal, property safety & appearance, and help maintain property cleanliness by picking up litter, and communicating service needs

Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns

Maintain accurate and in-depth knowledge of the property, other Mills properties, and the local market & competitors

Collaborate with the Construction/CapEx team regarding new development and/or property rehab

Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.

Embrace Mills values and apply to all areas of responsibility

What You Need

High school diploma or GED; college degree preferred

Five years’ experience in the multi-family property management or similar field with at least 2 years’ leasing

Minimum of two years’ leadership experience

CAM or RAM certification preferred but not required

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