Property Manager - Tiger Village
Mills Properties, Columbia, MO, United States
Mills Properties is a property management company with 34 communities located throughout St. Louis, Kansas City, and Columbia, MO. Our mission is to provide the setting for life's best moments while supporting our team members’ growth and pride.
Mills Properties Core Values
Act Like an Owner
Find a Better Way
Go the Extra Mile
Pay it Forward
Achieve Together
Our Total Rewards Package Includes
Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule
Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call-back pay and multi-site support incentive pay – all for eligible team members only
Benefits – Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full-time team members, Employee Assistance Program
Retirement Contributions – 401(k) employer-sponsored plan and contributions
Health Savings Account (HSA) – Employer contributions
Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year)
Paid Holidays – Thirteen paid holidays per year
Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans
Discounts – 20% housing discount (select communities)
Pet Insurance – Discounted options
Team Member Assistance Fund – For team-member qualifying events when criteria is met
Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached
Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members
Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, milestone anniversary gifts
About The Role
We are looking for an experienced property manager with a people‑centric mindset who will nurture, attract, develop, and retain a high‑performing team through training, mentorship, and accountability. You will develop and coach your team to achieve established goals and build lasting relationships with the residents to anticipate their needs and exceed expectations, creating exceptional experiences. Through your strong financial acumen, you will manage a multi‑million‑dollar budget ensuring the preservation and profitability of the property.
How You Will Be Successful
Direct and oversee all aspects of the property’s operations including all processes, supervision and coaching of associates
Exhibit “servant‑first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectations
Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action
Maintain profitable operations by meeting KPIs and managing the property’s budgets
Partner with the marketing team to utilize creative marketing and social media strategies to increase qualified property traffic and closing ratios
Produce daily and weekly reports, send resident communications, and coordinate resident functions
Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
Support the maintenance team by inspecting grounds for curb appeal, property safety & appearance, and help maintain property cleanliness by picking up litter, and communicating service needs
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Maintain accurate and in‑depth knowledge of the property, other Mills properties, and the local market & competitors
Collaborate with the Construction/CapEx team regarding new development and/or property rehab
Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
Embrace Mills values and apply them to all areas of responsibility
What You Need
High school diploma or GED; college degree preferred
Five years’ experience in the multi‑family property management or similar field with at least 2 years’ leasing
Minimum of two years’ leadership experience
CAM or RAM certification preferred but not required
Track record for budget management including P&L and financial forecasting
Demonstrated leadership and coaching skills with ability to mentor and develop others
Compelling communicator with strong negotiating, interpersonal, written and verbal communication skills
Proven ability to maintain composure against obstacles; solving problems with keen insight
Valid driver’s license
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on others’ ideas, giving due appreciation and bringing out the best in others
Mills Properties, Inc. is an Equal Opportunity Employer.
The Pay Range For This Role Is
58,000 - 63,000 USD per year(US)
#J-18808-Ljbffr
Mills Properties Core Values
Act Like an Owner
Find a Better Way
Go the Extra Mile
Pay it Forward
Achieve Together
Our Total Rewards Package Includes
Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule
Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call-back pay and multi-site support incentive pay – all for eligible team members only
Benefits – Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full-time team members, Employee Assistance Program
Retirement Contributions – 401(k) employer-sponsored plan and contributions
Health Savings Account (HSA) – Employer contributions
Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year)
Paid Holidays – Thirteen paid holidays per year
Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans
Discounts – 20% housing discount (select communities)
Pet Insurance – Discounted options
Team Member Assistance Fund – For team-member qualifying events when criteria is met
Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached
Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members
Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, milestone anniversary gifts
About The Role
We are looking for an experienced property manager with a people‑centric mindset who will nurture, attract, develop, and retain a high‑performing team through training, mentorship, and accountability. You will develop and coach your team to achieve established goals and build lasting relationships with the residents to anticipate their needs and exceed expectations, creating exceptional experiences. Through your strong financial acumen, you will manage a multi‑million‑dollar budget ensuring the preservation and profitability of the property.
How You Will Be Successful
Direct and oversee all aspects of the property’s operations including all processes, supervision and coaching of associates
Exhibit “servant‑first” leadership by putting the needs of the team first, providing training and feedback to continually enhance individual and overall performance, and ensuring all necessary resources are available to meet KPIs, improve service quality and exceed resident expectations
Review staff performance regularly, communicate expectations, and hold associates accountable through training, mentoring, performance improvement plans, and, as a final resource, corrective action
Maintain profitable operations by meeting KPIs and managing the property’s budgets
Partner with the marketing team to utilize creative marketing and social media strategies to increase qualified property traffic and closing ratios
Produce daily and weekly reports, send resident communications, and coordinate resident functions
Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
Support the maintenance team by inspecting grounds for curb appeal, property safety & appearance, and help maintain property cleanliness by picking up litter, and communicating service needs
Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
Maintain accurate and in‑depth knowledge of the property, other Mills properties, and the local market & competitors
Collaborate with the Construction/CapEx team regarding new development and/or property rehab
Abide by Mills policies and procedures and laws pertaining to Fair Housing, Americans with Disabilities Act, etc.
Embrace Mills values and apply them to all areas of responsibility
What You Need
High school diploma or GED; college degree preferred
Five years’ experience in the multi‑family property management or similar field with at least 2 years’ leasing
Minimum of two years’ leadership experience
CAM or RAM certification preferred but not required
Track record for budget management including P&L and financial forecasting
Demonstrated leadership and coaching skills with ability to mentor and develop others
Compelling communicator with strong negotiating, interpersonal, written and verbal communication skills
Proven ability to maintain composure against obstacles; solving problems with keen insight
Valid driver’s license
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on others’ ideas, giving due appreciation and bringing out the best in others
Mills Properties, Inc. is an Equal Opportunity Employer.
The Pay Range For This Role Is
58,000 - 63,000 USD per year(US)
#J-18808-Ljbffr