OUTREACH REPRESENTATIVE
University of Texas Rio Grande Valley, Brownsville, TX, United States
Outreach Representative
Position located at the University of Texas Rio Grande Valley, Edinburg, TX.
Responsibilities
Responsible for one‑on‑one or group counseling of prospective students, parents, college access partners, and administrators regarding UTRGV enrollment procedures, including academic programs, freshmen and transfer admissions, scholarships, financial aid, housing, student life, and registration.
Travels frequently to high schools, colleges and other learning institutions to publicize and explain the benefits of higher education, the University’s admissions, financial aid and scholarship processes.
Creates and delivers presentations on university life, programs of study, admissions, financial aid & scholarship requirements to prospective students, parents, counselors, administrators and other student groups.
Develops and maintains communications plans to prospective students, parents and high school counselors in territory.
Provides support in the college search and enrollment process: from prospective student to applicant, to admit, to orientation and enrollment; including accepting time‑sensitive documents to aid in the processing of student records.
Organizes and conducts recruitment activities on and off campus for students within assigned territory, including additional audiences: parents, high schools, college access and administration to support achieving university enrollment goals.
Serves as a liaison to create and maintain a network with high school and community college counselors.
Replies in a timely manner to resolve customer complaints or discrepancies either in person, by telephone or e‑mail in accordance with University policy and department guidelines.
Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid & scholarships.
Uses statistical data to identify target recruitment markets and makes recommendations for outreach activities.
Completes weekly and monthly reports on recruitment efforts.
Prepares and tracks all documents needed for travel and reimbursement.
Performs other duties as assigned.
Qualifications Required Education: Bachelor’s degree from an accredited university.
Preferred Education: None.
Required Experience: One (1) year of experience in a public/student facing position, including counseling students in admissions, financial aid, scholarships or a related area.
Preferred Experience: None.
Licenses/Certifications: Authorized to operate a University‑Owned Vehicle for Official University Business; subject to a motor vehicle record check.
Work Conditions Office environment; frequent travel; evening and weekend work required; presence at multiple locations throughout the Rio Grande Valley.
Other Exceptional planning and organizational skills; excellent customer service skills; ability to interpret college/university contexts into everyday language.
EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non‑discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Position Details Posting Number: SRGV8824. Working Title: Outreach Representative. FTE: 1.0. FLSA: Exempt. Position Available Date: 02/24/2026. Employment Category: Full‑Time. Grant Funded Position: No. Minimum Salary: Commensurate with Experience. Posted Salary: Commensurate with Experience.
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Responsibilities
Responsible for one‑on‑one or group counseling of prospective students, parents, college access partners, and administrators regarding UTRGV enrollment procedures, including academic programs, freshmen and transfer admissions, scholarships, financial aid, housing, student life, and registration.
Travels frequently to high schools, colleges and other learning institutions to publicize and explain the benefits of higher education, the University’s admissions, financial aid and scholarship processes.
Creates and delivers presentations on university life, programs of study, admissions, financial aid & scholarship requirements to prospective students, parents, counselors, administrators and other student groups.
Develops and maintains communications plans to prospective students, parents and high school counselors in territory.
Provides support in the college search and enrollment process: from prospective student to applicant, to admit, to orientation and enrollment; including accepting time‑sensitive documents to aid in the processing of student records.
Organizes and conducts recruitment activities on and off campus for students within assigned territory, including additional audiences: parents, high schools, college access and administration to support achieving university enrollment goals.
Serves as a liaison to create and maintain a network with high school and community college counselors.
Replies in a timely manner to resolve customer complaints or discrepancies either in person, by telephone or e‑mail in accordance with University policy and department guidelines.
Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid & scholarships.
Uses statistical data to identify target recruitment markets and makes recommendations for outreach activities.
Completes weekly and monthly reports on recruitment efforts.
Prepares and tracks all documents needed for travel and reimbursement.
Performs other duties as assigned.
Qualifications Required Education: Bachelor’s degree from an accredited university.
Preferred Education: None.
Required Experience: One (1) year of experience in a public/student facing position, including counseling students in admissions, financial aid, scholarships or a related area.
Preferred Experience: None.
Licenses/Certifications: Authorized to operate a University‑Owned Vehicle for Official University Business; subject to a motor vehicle record check.
Work Conditions Office environment; frequent travel; evening and weekend work required; presence at multiple locations throughout the Rio Grande Valley.
Other Exceptional planning and organizational skills; excellent customer service skills; ability to interpret college/university contexts into everyday language.
EEO Statement It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non‑discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.
Position Details Posting Number: SRGV8824. Working Title: Outreach Representative. FTE: 1.0. FLSA: Exempt. Position Available Date: 02/24/2026. Employment Category: Full‑Time. Grant Funded Position: No. Minimum Salary: Commensurate with Experience. Posted Salary: Commensurate with Experience.
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