Communications & Marketing Coordinator – Bridging Communities
Living Opportunities, Inc., Mission, KS, United States
Communications & Marketing Coordinator – Bridging Communities
The Communications & Marketing Coordinator supports the Bridging Communities Director and Program Team by managing clear, accessible, and consistent communications that help families, partners, volunteers, and community members understand and engage with programs and resources. The coordinator prepares and distributes program communications, maintains participation and registration systems, organizes program information across communication platforms, creates and shares informational materials such as newsletters, flyers, website updates and social media content, manages participant registrations, tracks participation data, and compiles basic information to support program reporting and continuous improvement. This role also works closely with staff, independent contractors, and volunteers to facilitate clear communication and coordination across Bridging Communities activities, and may assist with preparing outreach materials and occasionally support community events, training sessions, or resource fairs.
Responsibilities
Assist the Bridging Communities Director in managing program communications and correspondence by responding to emails, messages, and inquiries related to Bridging Communities programs, events, and resources in a timely and professional manner.
Prepare and distribute program communications, including newsletters, flyers, social media posts, website updates, and event announcements. Gather complete program information and ensure communications clearly include essential details such as dates, times, locations, registration instructions, and accessibility information.
Maintain participation and registration systems, including building registration forms, collecting required participant and demographic information, sending confirmations and reminders, and keeping participation records organized and up to date.
Track participation information and assist with gathering participant feedback through surveys or follow‑up communications. Reconcile participation records as needed to support program reporting requirements.
Maintain digital communication platforms, including newsletters, website updates, and social media channels, to ensure program information remains current and accessible.
Support communication with volunteers by sharing event opportunities, reminders, and logistics related to program activities.
Assist with preparing outreach materials and event supplies, including printing materials, assembling packets, organizing outreach tables, and preparing materials for community events, trainings, or resource fairs.
Assist the Bridging Communities Director in maintaining a communications calendar to coordinate newsletters, announcements, and outreach related to program activities.
Coordinate with the Director, CEO, and Development Manager to ensure program communications align with organizational messaging, campaigns, and outreach priorities.
Occasionally support community events, trainings, or outreach activities by helping share information about Bridging Communities programs and resources.
Maintain accurate and organized records using the organization’s file naming conventions and digital folder structure.
Uphold confidentiality and handle sensitive information with discretion across all tasks and communication.
Complete assigned responsibilities in full, ensuring documentation is complete, accurate, and clearly identifiable.
Contribute to a culture of continuous improvement by identifying challenges, documenting patterns, and supporting workflow development.
Participate in professional development opportunities in coordination with the supervisor to build knowledge and skills.
Demonstrate a commitment to diversity, equity, and inclusion through professional conduct, inclusive communication, and openness to feedback.
Perform all other duties as assigned.
Role Expectations
Demonstrate professionalism and respectful communication when representing Bridging Communities in interactions with families, volunteers, community partners, and colleagues.
Maintain strong organization and attention to detail when preparing communications, managing registrations, and maintaining program records.
Communicate proactively with the Supervisor and program team regarding deadlines, questions, or information needed to complete assigned work.
Demonstrate reliability, accountability, and follow‑through when managing communications tasks and program support responsibilities.
Show flexibility to adapt to evolving systems, priorities, and workflows while supporting collaborative work across the Bridging Communities Team and organizational departments.
Qualifications
High school diploma or GED required. Associate’s or bachelor’s degree in communications, marketing, business administration, nonprofit management, or a related field preferred. Equivalent education and experience may substitute for a formal degree.
Experience preparing clear written communications such as newsletters, flyers, website updates, social media posts, or similar informational materials.
Strong organizational skills and attention to detail when managing communications, registration systems, and program information.
Ability to translate program information into clear, welcoming, and accessible language for families and community members.
Experience using Google Workspace, Microsoft Office, and communication platforms such as email newsletter systems, website editors, and graphic design tools. Willingness to learn additional platforms as needed.
Ability to manage multiple tasks and deadlines while maintaining accuracy and organization.
Professional and respectful communication skills when interacting with families, volunteers, community partners, and team members.
Ability to handle confidential information responsibly, in adherence to company policies and procedures, and maintain appropriate professional boundaries.
Preferred Qualifications
Bilingual proficiency in Spanish and English.
Experience supporting nonprofit programs, community organizations, or family‑centered services.
Training or experience preparing accessible and inclusive communications, such as using plain language and clear visual design.
Training or experience in trauma‑informed practices and communicating respectfully with diverse communities.
Experience or lived connection to disability communities, family advocacy, or community‑based support networks is valued.
Pre‑Employment Requirements
At least 18 years of age.
Possession of a valid Oregon Driver’s License and proof of vehicle insurance.
Acceptable driving record for eligibility to be covered under the organization’s insurance for driving purposes.
Satisfactory completion of required pre‑employment screenings and checks, including employment reference checks, drug screen for illegal substances, physical/functional examination confirming ability to perform all job duties with or without reasonable accommodation(s), abuse registry check, and criminal history check in accordance with applicable state rules.
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Responsibilities
Assist the Bridging Communities Director in managing program communications and correspondence by responding to emails, messages, and inquiries related to Bridging Communities programs, events, and resources in a timely and professional manner.
Prepare and distribute program communications, including newsletters, flyers, social media posts, website updates, and event announcements. Gather complete program information and ensure communications clearly include essential details such as dates, times, locations, registration instructions, and accessibility information.
Maintain participation and registration systems, including building registration forms, collecting required participant and demographic information, sending confirmations and reminders, and keeping participation records organized and up to date.
Track participation information and assist with gathering participant feedback through surveys or follow‑up communications. Reconcile participation records as needed to support program reporting requirements.
Maintain digital communication platforms, including newsletters, website updates, and social media channels, to ensure program information remains current and accessible.
Support communication with volunteers by sharing event opportunities, reminders, and logistics related to program activities.
Assist with preparing outreach materials and event supplies, including printing materials, assembling packets, organizing outreach tables, and preparing materials for community events, trainings, or resource fairs.
Assist the Bridging Communities Director in maintaining a communications calendar to coordinate newsletters, announcements, and outreach related to program activities.
Coordinate with the Director, CEO, and Development Manager to ensure program communications align with organizational messaging, campaigns, and outreach priorities.
Occasionally support community events, trainings, or outreach activities by helping share information about Bridging Communities programs and resources.
Maintain accurate and organized records using the organization’s file naming conventions and digital folder structure.
Uphold confidentiality and handle sensitive information with discretion across all tasks and communication.
Complete assigned responsibilities in full, ensuring documentation is complete, accurate, and clearly identifiable.
Contribute to a culture of continuous improvement by identifying challenges, documenting patterns, and supporting workflow development.
Participate in professional development opportunities in coordination with the supervisor to build knowledge and skills.
Demonstrate a commitment to diversity, equity, and inclusion through professional conduct, inclusive communication, and openness to feedback.
Perform all other duties as assigned.
Role Expectations
Demonstrate professionalism and respectful communication when representing Bridging Communities in interactions with families, volunteers, community partners, and colleagues.
Maintain strong organization and attention to detail when preparing communications, managing registrations, and maintaining program records.
Communicate proactively with the Supervisor and program team regarding deadlines, questions, or information needed to complete assigned work.
Demonstrate reliability, accountability, and follow‑through when managing communications tasks and program support responsibilities.
Show flexibility to adapt to evolving systems, priorities, and workflows while supporting collaborative work across the Bridging Communities Team and organizational departments.
Qualifications
High school diploma or GED required. Associate’s or bachelor’s degree in communications, marketing, business administration, nonprofit management, or a related field preferred. Equivalent education and experience may substitute for a formal degree.
Experience preparing clear written communications such as newsletters, flyers, website updates, social media posts, or similar informational materials.
Strong organizational skills and attention to detail when managing communications, registration systems, and program information.
Ability to translate program information into clear, welcoming, and accessible language for families and community members.
Experience using Google Workspace, Microsoft Office, and communication platforms such as email newsletter systems, website editors, and graphic design tools. Willingness to learn additional platforms as needed.
Ability to manage multiple tasks and deadlines while maintaining accuracy and organization.
Professional and respectful communication skills when interacting with families, volunteers, community partners, and team members.
Ability to handle confidential information responsibly, in adherence to company policies and procedures, and maintain appropriate professional boundaries.
Preferred Qualifications
Bilingual proficiency in Spanish and English.
Experience supporting nonprofit programs, community organizations, or family‑centered services.
Training or experience preparing accessible and inclusive communications, such as using plain language and clear visual design.
Training or experience in trauma‑informed practices and communicating respectfully with diverse communities.
Experience or lived connection to disability communities, family advocacy, or community‑based support networks is valued.
Pre‑Employment Requirements
At least 18 years of age.
Possession of a valid Oregon Driver’s License and proof of vehicle insurance.
Acceptable driving record for eligibility to be covered under the organization’s insurance for driving purposes.
Satisfactory completion of required pre‑employment screenings and checks, including employment reference checks, drug screen for illegal substances, physical/functional examination confirming ability to perform all job duties with or without reasonable accommodation(s), abuse registry check, and criminal history check in accordance with applicable state rules.
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