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Volunteer Engagement Specialist

Sourcepoint, Los Angeles, CA, United States


SourcePoint has over 500 active volunteers who support our ability to provide nearly 1,000 meals per day and over 100 programs each week. Our volunteers are essential to our organization, and we’re looking for an enthusiastic and outgoing individual to serve as the face of volunteerism at SourcePoint – someone who thrives on connecting with people, forming partnerships, and championing the many ways individuals can support our mission.

SourcePoint helps Delaware County adults 55 and better live safely at home and stay healthy as they age through in-home services, community programs, and caregiver support.

Volunteers are essential to fulfilling this mission, supporting services such as Meals on Wheels, transportation, and a wide range of community programs.

The Volunteer Engagement Specialist serves as the primary coordinator of the organization’s volunteer program, responsible for executing day-to-day operations including recruitment, onboarding, engagement, and recognition of volunteers.

This role is highly visible and community-facing, requiring an outgoing, organized, and responsive individual who can build relationships, represent SourcePoint professionally, and ensure a consistent and positive volunteer experience.

This is an execution-focused role responsible for implementing established processes and supporting program consistency across the organization.

Reports to:

Employee Success Partner

FLSA:

Full-time. Hourly. Nonexempt.

Pay:

Starting at 42,467

Benefits:

health insurance, dental insurance, vision insurance, retirement savings plan (even if you do not contribute), and generous paid time off

Essential Job Functions & Expectations: Community Engagement and Recruitment

Serve as the primary public representative for SourcePoint’s volunteer program

Recruit volunteers on an ongoing basis to meet organizational needs

Attend and represent SourcePoint at community events and outreach opportunities

Collaborate with internal departments to identify volunteer needs

Maintain communication with Advancement team

Communicate with volunteers and contribute to newsletters

Coordinate all aspects of volunteer onboarding including interviews and placement

Match volunteers to appropriate roles

Ensure onboarding compliance with policies

Program Administration

Coordinate administrative volunteers and provide training

Support staff with volunteer policies and procedures

Assist with maintaining volunteer handbooks and documentation

Prepare reports including mileage tracking

Volunteer Engagement, Retention & Recognition

Track volunteer participation and milestones

Coordinate recognition events with Events Specialist

Support surveys and feedback collection

Key Attributes for Success:

Outgoing and community-oriented

Strong organizational and time management skills

Ability to build relationships

Detail-oriented and reliable

Responsive and dependable

Required Skills & Abilities:

Strong interpersonal and public speaking skills

Professional representation in community settings

Strong written and verbal communication

Ability to manage multiple tasks

Proficiency in Microsoft Office

Ability to collaborate across departments

Availability for evenings and weekends

Education & Experience:

Experience working with older adults preferred

Experience with volunteer databases preferred

Demonstrated ability to manage logistics and coordination

Working Conditions:

Prolonged sitting and/or standing

Ability to travel to events

Valid driver’s license required

Ability to work outdoors in varying weather

Occasional lifting up to 20 pounds

Other: Responsibilities may evolve based on organizational needs.

A Final Note: We value diverse backgrounds and encourage applicants who meet many qualifications to apply.

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