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Community Ambassador

Compass Group, North America, Irving, TX, United States


Position Title: Community Ambassador – Omnicom Irving TX Pay 5

Salary:

$20-$24/hour

Reports To:

[details omitted]

Job Summary The Community Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Managing and maintaining all public areas, the ambassador will serve as the point of contact for reception and the c‑suite team.

Key Responsibilities

Provide high‑level internal and external customer support

Restock office, kitchen, and pantry supplies

Prepare and maintain conference rooms for executive and client meetings, aligning all furniture to ensure a welcoming look

Set up all conference rooms for new or continuing meetings

Move and lift conference furniture up to 50 lbs

Ensure all trash is cleared at regular intervals

Maintain and report all maintenance‑related issues

Greet employees and visitors, welcoming them with a smile and maintaining eye contact

Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants and other points of interest

Ensure the cleanliness of all office space, including open work areas, conference rooms, lobby and kitchen

Coordinate and arrange basic office equipment repairs and maintenance

Carry out instructions for security, fire, health and safety guidelines

Provide first‑line support for basic office technology

Provide general administrative support

Interface with vendors (catering, AV, etc.) to provide seamless customer support

Respond to inquiries and anticipate customer needs

Communicate effectively with peers, displaying accuracy and attention to detail in verbal and written communications

Maintain a clean, functional and organized kitchen area, ensuring the sink is clutter‑free and the dishwashers are being effectively used

Maintain awareness of business activity and communicate all updates with team members

Communicate and interact effectively with all other departments

Conduct opening and closing walkthroughs when business requires

Other duties as assigned

Preferred Qualifications

A genuine sense of hospitality, with a commitment to delivering the Platinum Service Standard

The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously while constantly interacting with visitors in a public environment

Excellent listening and oral communication skills

Basic computer skills and knowledge of office technology and equipment

Punctual, dependable and dedicated to achieving operational excellence, down to the smallest detail

Discreet, ethical and committed to maintaining a high degree of confidentiality

A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain

Two to three years’ experience in client service, housekeeping, porter or houseman within a hospitality or corporate environment

Benefits

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter BenefitsEmployee Assistance Program

Flexible Spending Accounts

Paid Parental Leave

Personal Leave

Equal Opportunity Employer Statement Compass Group is an equal opportunity employer. At Compass we are committed to treating all Applicants and Associates fairly based on their abilities, achievements and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classification protected by law.

Background Screening Requirement Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Legal Notice Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

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