Workplace Experience Ambassador
Beacon Hill, Orlando, FL, United States
Assignment Details
Hours: Monday—Friday, 8:00 AM – 5:00 PM
Duration: Contract‑to‑Hire
Parking: Free parking on site
Position Summary
The Workplace Experience Ambassador is responsible for creating a welcoming and well‑organized office environment by supporting meeting spaces, assisting with events, and providing exceptional customer service to employees and visitors. This role ensures building spaces are properly maintained, conference rooms are prepared for use, and workplace services run smoothly throughout the day. The position is highly visible and requires strong communication skills, professionalism, and a hospitality‑focused mindset.
Day‑to‑Day Responsibilities
Provide excellent customer service to internal teams and external visitors.
Serve as a primary point of contact for workplace‑related inquiries.
Manage front‑of‑house services and direct incoming questions appropriately.
Assist with planning and physical set‑up of meetings and events, including furniture, signage, and equipment.
Reset and maintain conference rooms to ensure they are ready for scheduled meetings.
Support both large monthly events and smaller workplace gatherings throughout the month.
Maintain and update daily records of room bookings and event calendars.
Walk the building regularly to ensure workspaces and meeting areas are organized and ready for use.
Assist facilities team members with workplace services as needed.
Candidate Profile
Outstanding customer service skills and ability to communicate effectively with individuals at all levels.
Self‑motivated with a confident, energetic, and professional demeanor.
Highly organized, detail‑oriented, and strong time‑management skills.
Comfortable working in a fast‑paced, highly visible environment.
Ability to work collaboratively with team members while representing workplace services professionally.
PC literate with ability to manage daily activities across multiple systems.
Ability to lift between 25–50 lbs and move throughout the building during the day.
Hospitality, reception, concierge, or customer‑facing experience preferred.
Education & Experience
High school diploma or GED required.
0–2 years of professional experience required.
Experience in reception, concierge, hospitality, or customer service environments preferred.
Catering or hospitality experience is a plus.
Benefits
Upon successful hire, details of the benefit package—including medical, dental, vision, and federal and state leave programs—will be provided.
Equal Opportunity Employer
Beacon Hill Associates is an equal opportunity employer. Individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The completion of a voluntary self‑identification form is voluntary and will not affect employment opportunities.
Application
Outgoing and service‑focused professionals who enjoy creating positive workplace experiences are invited to apply with Beacon Hill Associates today.
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Hours: Monday—Friday, 8:00 AM – 5:00 PM
Duration: Contract‑to‑Hire
Parking: Free parking on site
Position Summary
The Workplace Experience Ambassador is responsible for creating a welcoming and well‑organized office environment by supporting meeting spaces, assisting with events, and providing exceptional customer service to employees and visitors. This role ensures building spaces are properly maintained, conference rooms are prepared for use, and workplace services run smoothly throughout the day. The position is highly visible and requires strong communication skills, professionalism, and a hospitality‑focused mindset.
Day‑to‑Day Responsibilities
Provide excellent customer service to internal teams and external visitors.
Serve as a primary point of contact for workplace‑related inquiries.
Manage front‑of‑house services and direct incoming questions appropriately.
Assist with planning and physical set‑up of meetings and events, including furniture, signage, and equipment.
Reset and maintain conference rooms to ensure they are ready for scheduled meetings.
Support both large monthly events and smaller workplace gatherings throughout the month.
Maintain and update daily records of room bookings and event calendars.
Walk the building regularly to ensure workspaces and meeting areas are organized and ready for use.
Assist facilities team members with workplace services as needed.
Candidate Profile
Outstanding customer service skills and ability to communicate effectively with individuals at all levels.
Self‑motivated with a confident, energetic, and professional demeanor.
Highly organized, detail‑oriented, and strong time‑management skills.
Comfortable working in a fast‑paced, highly visible environment.
Ability to work collaboratively with team members while representing workplace services professionally.
PC literate with ability to manage daily activities across multiple systems.
Ability to lift between 25–50 lbs and move throughout the building during the day.
Hospitality, reception, concierge, or customer‑facing experience preferred.
Education & Experience
High school diploma or GED required.
0–2 years of professional experience required.
Experience in reception, concierge, hospitality, or customer service environments preferred.
Catering or hospitality experience is a plus.
Benefits
Upon successful hire, details of the benefit package—including medical, dental, vision, and federal and state leave programs—will be provided.
Equal Opportunity Employer
Beacon Hill Associates is an equal opportunity employer. Individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The completion of a voluntary self‑identification form is voluntary and will not affect employment opportunities.
Application
Outgoing and service‑focused professionals who enjoy creating positive workplace experiences are invited to apply with Beacon Hill Associates today.
#J-18808-Ljbffr