SDS - Clerical Specialist
Government Jobs, Albany, OR, United States
Job Title
Serves as a back-up receptionist (first point of contact for OCWCOG and consumers). Provides phone and front desk backup reception and a variety of other clerical duties in support of the OCWCOG Senior and Disability Services programs. Routinely handles confidential information. Essential Job Duties
30% - 70% of Job duties
When at reception: Performs walk-in and multi-line telephone reception for Toledo and Albany Senior and Disability Services Issues EBT cards. Opens, date stamps, and distributes mail, including Shuttle mail. Responsible for opening and closing reception, including necessary locked drawers. Opens morning voicemails and notifies appropriate supervisors and coworkers when staff have called in. Receive shipments of packages for all departments and notify same of arrivals. Receive, date stamp, and scan/distribute client paperwork. Hand out/mail Provider Applications. 50% of Job duties Clerical Support EDMS/Laserfiche (electronic filing preparation of documents) Print & Mail (back up to Albany) Full narration of incoming mail and prep for EDMS/Laserfiche (to bypass current process of sending to CA) Backup to Albany for Update MOD, WOD, POD calendar, quarterly and Update Calendars for SDS daily Backup for reviewing and forwarding all secure emails from 2211 & 2111 email box. Backup for HCW application packets Other Job Duties
5% Ad hoc duties/projects as needed. 5% Performs other related duties as assigned by supervisor. Working Environment
Work is performed primarily in an office environment utilizing a personal computer, telephone and a variety of office equipment. Position requires sitting and the work area requires constantly getting up and down and performing extensive telephone and computer work with frequent interruptions. Occasional travel may be required to pick up meeting supplies, mail, or run errands for the program. Supervision Received
Receives general supervision from the Senior & Disability Services Clerical Supervisor. Supervisory Responsibilities
None. Minimum Qualifications
Experience & Training Completion of high school, or equivalent, and one year of clerical experience; OR, any satisfactory equivalent combination of education, experience and training which demonstrates the knowledge, skills, and abilities to perform the duties of the job. Knowledge, Skills and Abilities Knowledge of confidentiality rules regarding client and provider records, including HIPAA regulations; Knowledge of, and ability to operate, a personal computer; Knowledge of general office practices; Knowledge of spelling and business grammar; Knowledge of and ability to use state terminal system; Ability to effectively communicate, both orally and in writing; Ability to operate a variety of standard office machines; Ability to operate a multi-line telephone system; Ability to work independently and effectively handle multiple tasks, paying attention to detail; Ability to type accurately at 50 wpm; Ability to understand and follow oral and written instructions; Skills in performing detailed and complex clerical tasks. Licenses, Certificates, & Other Requirements Possession of a Valid Oregon Driver's License, or the ability to obtain reliable transportation in order to travel throughout the area. Position requires successful completion of a criminal history check. Required to use bilingual skills in a conversational, interpretation, or translation setting to ensure the timeliness of operations in the unit or another COG unit This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Benefits
General Retirement System (Pension) enrollment 457(b) Deferred Comp Plans available Excellent medical insurance with low deductibles and copays Dental insurance Vision insurance Behavioral health plan Employee Assistance Program Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, Whole Life Insurance, and Short-term Disability options Paid vacation and sick leave Generous holiday schedule Employer
Oregon Cascades West Council of Governments Address
1400 Queen Avenue Southeast Albany, Oregon, 97322
Serves as a back-up receptionist (first point of contact for OCWCOG and consumers). Provides phone and front desk backup reception and a variety of other clerical duties in support of the OCWCOG Senior and Disability Services programs. Routinely handles confidential information. Essential Job Duties
30% - 70% of Job duties
When at reception: Performs walk-in and multi-line telephone reception for Toledo and Albany Senior and Disability Services Issues EBT cards. Opens, date stamps, and distributes mail, including Shuttle mail. Responsible for opening and closing reception, including necessary locked drawers. Opens morning voicemails and notifies appropriate supervisors and coworkers when staff have called in. Receive shipments of packages for all departments and notify same of arrivals. Receive, date stamp, and scan/distribute client paperwork. Hand out/mail Provider Applications. 50% of Job duties Clerical Support EDMS/Laserfiche (electronic filing preparation of documents) Print & Mail (back up to Albany) Full narration of incoming mail and prep for EDMS/Laserfiche (to bypass current process of sending to CA) Backup to Albany for Update MOD, WOD, POD calendar, quarterly and Update Calendars for SDS daily Backup for reviewing and forwarding all secure emails from 2211 & 2111 email box. Backup for HCW application packets Other Job Duties
5% Ad hoc duties/projects as needed. 5% Performs other related duties as assigned by supervisor. Working Environment
Work is performed primarily in an office environment utilizing a personal computer, telephone and a variety of office equipment. Position requires sitting and the work area requires constantly getting up and down and performing extensive telephone and computer work with frequent interruptions. Occasional travel may be required to pick up meeting supplies, mail, or run errands for the program. Supervision Received
Receives general supervision from the Senior & Disability Services Clerical Supervisor. Supervisory Responsibilities
None. Minimum Qualifications
Experience & Training Completion of high school, or equivalent, and one year of clerical experience; OR, any satisfactory equivalent combination of education, experience and training which demonstrates the knowledge, skills, and abilities to perform the duties of the job. Knowledge, Skills and Abilities Knowledge of confidentiality rules regarding client and provider records, including HIPAA regulations; Knowledge of, and ability to operate, a personal computer; Knowledge of general office practices; Knowledge of spelling and business grammar; Knowledge of and ability to use state terminal system; Ability to effectively communicate, both orally and in writing; Ability to operate a variety of standard office machines; Ability to operate a multi-line telephone system; Ability to work independently and effectively handle multiple tasks, paying attention to detail; Ability to type accurately at 50 wpm; Ability to understand and follow oral and written instructions; Skills in performing detailed and complex clerical tasks. Licenses, Certificates, & Other Requirements Possession of a Valid Oregon Driver's License, or the ability to obtain reliable transportation in order to travel throughout the area. Position requires successful completion of a criminal history check. Required to use bilingual skills in a conversational, interpretation, or translation setting to ensure the timeliness of operations in the unit or another COG unit This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Benefits
General Retirement System (Pension) enrollment 457(b) Deferred Comp Plans available Excellent medical insurance with low deductibles and copays Dental insurance Vision insurance Behavioral health plan Employee Assistance Program Group Term Life & AD&D Insurance, Voluntary Term Life & AD&D, Whole Life Insurance, and Short-term Disability options Paid vacation and sick leave Generous holiday schedule Employer
Oregon Cascades West Council of Governments Address
1400 Queen Avenue Southeast Albany, Oregon, 97322