Customer Service Rep
Express Employment Professionals Defunct, Mattoon, IL, United States
Job Full Description
Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.
Customer Service Representative Job Duties:
- Provide excellent customer service via phone, live chat, and other inquiries each day - Answer customer inquiries regarding orders and shipments - Communicate with manufacturers for answers regarding a customer's order - Order management, tracking orders, processing customer returns - Communicate with coworkers to ensure customers are handled in a timely manner
If this sounds like you, apply now and contact our office to schedule your interview today!
Express Employment Professionals offers a full benefits package to all our associates.
OUR MEDICAL PLAN INCLUDES: Doctor, hospital, and prescription benefits Preventative wellness benefits No co-pays or deductibles No pre-existing conditions PPO network discounts OUR ASSOCIATES HAVE ACCESS TO:
Dental, life, and vision insurance 401(k) retirement plan Holiday and vacation pay National retailer discounts
Confidential Interviews/Never a Fee
#2347OS
Mattoon, IL 2347 616 Charleston Avenue Mattoon, IL 61938
Express Employment Professionals is hiring a full-time Customer Service Representative to join their team! Successful candidates must have a friendly disposition, ability to operate a computer while speaking on the phone simultaneously, have great attention to detail, and be good with customers. Pay is $15.00/hr to $16.25/hr based on experience. This position is a full-time, 40 hour work week. In order to provide the best customer service during open hours, shift times may vary between the hours of Monday-Saturday 7:00am-7:00pm & Sunday 8:00am-5:00pm.
Customer Service Representative Job Duties:
- Provide excellent customer service via phone, live chat, and other inquiries each day - Answer customer inquiries regarding orders and shipments - Communicate with manufacturers for answers regarding a customer's order - Order management, tracking orders, processing customer returns - Communicate with coworkers to ensure customers are handled in a timely manner
If this sounds like you, apply now and contact our office to schedule your interview today!
Express Employment Professionals offers a full benefits package to all our associates.
OUR MEDICAL PLAN INCLUDES: Doctor, hospital, and prescription benefits Preventative wellness benefits No co-pays or deductibles No pre-existing conditions PPO network discounts OUR ASSOCIATES HAVE ACCESS TO:
Dental, life, and vision insurance 401(k) retirement plan Holiday and vacation pay National retailer discounts
Confidential Interviews/Never a Fee
#2347OS
Mattoon, IL 2347 616 Charleston Avenue Mattoon, IL 61938