Customer Solutions Representative
American National, League City, TX, United States
What You’ll Do
Answer incoming calls and provide support related to life and annuity policies
Process payments and update account information accurately and timely
Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties
Support policy servicing needs such as applications, payment plans, and policy updates
Navigate multiple systems to research and resolve inquiries
Assist with special projects and additional support needs as assigned
What We’re Looking For
High school diploma or equivalent
Customer service experience in insurance, banking, finance, retail, food service, or other fast‑paced service environments
Strong communication skills, attention to detail, and ability to multitask
Comfort using multiple computer systems and Microsoft Office tools
Why American National?
Comprehensive training and ongoing support
Competitive benefits package
Casual, team‑focused work environment with opportunities to grow
Additional Information Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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Answer incoming calls and provide support related to life and annuity policies
Process payments and update account information accurately and timely
Provide clear, compliant information to policyholders, beneficiaries, and other authorized parties
Support policy servicing needs such as applications, payment plans, and policy updates
Navigate multiple systems to research and resolve inquiries
Assist with special projects and additional support needs as assigned
What We’re Looking For
High school diploma or equivalent
Customer service experience in insurance, banking, finance, retail, food service, or other fast‑paced service environments
Strong communication skills, attention to detail, and ability to multitask
Comfort using multiple computer systems and Microsoft Office tools
Why American National?
Comprehensive training and ongoing support
Competitive benefits package
Casual, team‑focused work environment with opportunities to grow
Additional Information Job titles may span multiple career levels. Base pay is determined by a variety of factors, including training, transferable skills, relevant experience, business needs, and market conditions. Compensation is subject to change and may be modified in the future.
American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other legally protected categories. American National is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
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