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Store Director- Spokane, WA

Randalls, Spokane, WA, United States


Location 8851 E TRENT AVE, SPOKANE VALLEY, WA, 99212, US

Key Responsibilities

Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory, and security, customer services, and management of staff.

Track, analyze, and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.

Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plans to address cost control issues.

Develop and direct execution of strategies to improve product placement and appearance.

Monitor display accuracy and appearance to implement promotions and ensure products are properly displayed and ordered to maintain in‑stock conditions.

Manage issues related to store maintenance, cleanliness, safety, and sanitation.

Oversee and monitor handling of cash and accounting; ensure store is secured.

Prioritize, plan, and coordinate work activities and manage time and resources so that objectives are met.

Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.

Focus on customer satisfaction and needs; ensure employees provide superior customer service using best practices and emphasize the importance of customer service.

Select, train, develop, and manage job performance of store employees with assistance of other management personnel.

Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide developmental opportunities.

Maintain appropriate professional relationships with union officials, ensuring compliance with collective bargaining agreement provisions, if applicable.

Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, effectively handling complex or difficult situations.

Motivate others to perform the job and work toward common objectives; serve as a role model, instilling a positive attitude.

Qualifications

3 years of management experience, responsible for managing a department or team within a multi‑department operation in the retail industry.

High School Diploma or equivalent required; College degree preferred.

Strong customer service and supervisory skills.

Strong understanding of overall store operations.

Strong leadership skills.

Physical Environment

Most work is performed in a temperature‑controlled environment.

Incumbent may sit for long periods of time at a desk or computer terminal.

Incumbent may use calculators, keyboards, telephone, and other office equipment during the normal workday.

Work may involve regular standing, walking, climbing stairs, and movement in and around machinery and hazardous equipment, including receiving and production areas.

Stooping, bending, twisting, and reaching may be required to complete job duties.

The position may require some travel, including occasional weekend travel.

Workday is fast‑paced and stressful.

Salary The salary range is $94,000 to $129,800 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. Flexibility may exist for exceptional candidates.

Benefits Benefits include medical, dental, vision, disability, and life insurance; sick pay accrued based on hours worked; PTO/Vacation Pay accrued based on hours worked; paid holidays (9 days annually); bereavement pay; and retirement benefits (pension and/or 401(k) eligibility). Associates in this position are also eligible for a quarterly bonus, if applicable.

Disclaimer The above statements are intended to describe the general nature and level of work performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. The Company is committed to complying with all local, state, and federal regulations, including requirements to provide reasonable accommodations for sincerely held religious beliefs and disabilities. If you require an accommodation, please contact Human Resources.

Equal Opportunity Employer The Company is an Equal Opportunity Employer and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or any other basis prohibited by law.

Pay Transparency Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability, and life insurance; sick pay accrued based on hours worked; PTO/Vacation Pay accrued based on hours worked or flexible time off; paid holidays (8-9 days annually); bereavement pay; and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus, if applicable.

Job Information

Job Identification 703144

Job Category: Retail, Store Ops

Posting Date: 04/23/2026, 10:30 PM

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