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Benefits Specialist

Healthcare IT Leaders, Boston, MA, United States


18‑month contract role with potential to convert to FTE. Some onsite work required for meetings.

The Benefits Specialist, Health and Wellness assures the accurate administration of the hospital’s Health and Wellness benefit plans. Monitors benefit expense and revenue cash flows, reconciling weekly and monthly billing and invoicing activities. Communicates as needed with vendors to clarify requirements, resolve problems, and assure plans are administered in accordance with plan documents. Assists with issues escalated by the Employee Service Center and liaises with benefit providers to gather information and develop or recommend solutions.

Principal Duties

Administers benefit plans in compliance with plan documents and contracts

Reconciliation and processing of benefits vendor invoices

Acts as a liaison between the organization and third‑party benefits providers

Audits monthly and weekly vendor enrollment and eligibility files

Works with HRIS and vendor to ensure accurate and timely data transmission

Supports and administers the day‑to‑day activities of external benefit administrators and vendors

Assists employees in understanding the organization’s benefit offerings

Supports orientation and/or enrollment meetings, advises on eligibility, costs, and coverage, and provides information for use in memos, presentations, or other benefits communications

Provides guidance during claims or enrollment processes

Maintains records related to benefit plan participation or contributions

Education

High School Diploma / GED required

Bachelor’s Degree preferred

Qualifications

Analytical skills required to resolve problems of a routine to moderately complex nature

Demonstrated ability to communicate effectively both orally and in writing

Accuracy required with speed of processing data, strong technical aptitude, attention to detail, and ability to multi‑task

Requires the highest level of customer service and quality in all interactions and transactions

Healthcare IT Leaders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For more information, visit us on the web at www.healthcareitleaders.com.

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