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Order Processor

Global Parts & Maintenance, Westland, MI, United States


Since 1997, GP&M has evolved from our family's machine shop beginning into a diverse leader in creative procurement across North America.

Our founders' deep understanding of spare parts supply, cultivated through years of hands‑on machine shop experience, sparked a vision to offer customers comprehensive solutions beyond what a single shop could provide. Today, we embody a gorilla‑like approach to service – proactive, decisive, and tenacious in meeting our customers' needs, delivering excellence in both service and materials throughout the continent.

Our secret? Our core values, plain and simple. Our team focuses on these values during every customer interaction:

Caring: Be helpful, approachable, and respectful

Humbly Confident: Be Collaborative, Know your stuff, and make the call

Adapt to Succeed: Be willing to change, able to learn, and solve problems creatively

Reliable: Be accurate, honest, and do what you say

Motivated: Be tenacious, persistent, and productive

Your Role: Order Processor
We are looking for an organized and detail-oriented Order Processor with a growth mindset to join our team. In this role, your primary responsibility will be processing a high volume of incoming orders, ensuring accuracy and efficiency in data entry. This position is part of our Order Management Team, and you will play a critical role in ensuring our customers receive their orders on time and with the correct specifications. We value individuals who embody our core values, demonstrate accuracy, and thrive in a fast‑paced environment. Self‑motivation is key to success in this role.

Essential Functions:

Prioritize and respond to incoming customer orders

Accurate and efficient data entry and cascading of information

Addressing customer inquiries and concerns

Evaluate data, forecast possible outcomes, and take action

Qualifications:

Highly organized and accurate

Deadline and Detail Oriented

Self‑starter who can work well in a team setting and independently

Ability to stay focused and on‑task

Excellent verbal and written communication skills

Keyboard fluency and typing skills (at least 40 WPM with minimal errors)

Proficient in Microsoft Office Suite

Previous experience in an office setting preferred

What We Offer:

Health, dental, and vision insurance coverage for you and your dependents.

Life Insurance for you.

Simple IRA with a 3% matching contribution to support your financial future.

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