Sales Associate - San Jose, CA - Johnson & Johnson MedTech - Orthopaedics
Johnson & Johnson, San Jose, CA, United States
Job Function:
MedTech Sales Job Sub Function:
Clinical Sales - Surgeons (Commission) Job Category:
Professional Job Location:
San Jose, California, United States of America
Job Overview We are searching for a Sales Associate to support our Orthopaedics teams in San Jose, CA. In this role you will provide clinical and customer support in hospitals and during procedures, ensuring exceptional service, sales logistics, technical expertise, and product knowledge. You will support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory, selling the breadth of our portfolio, services, and solutions for assigned accounts.
Key Responsibilities
Assist the DePuy Synthes sales organization in retaining and supporting deeper penetration with existing customers while supporting product conversions with new customers and attaining established sales goals, including market share objectives in the prescribed territory.
Guide and assist surgeons in the operating room through your clinical and product knowledge, presenting, demonstrating, and ensuring proper utilization of DePuy Synthes products.
Support customers by attending surgeries, ensuring proper equipment is available and performing, and optimizing trays; provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide technical assistance; handle customer requests, effectively manage hospital billing, and create/close purchase orders.
Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve solutions and service levels; prepare sales reports and documents as required.
Maintain, track, and effectively deploy equipment and assets throughout the assigned area, ensuring product availability; keep all promotional materials presentable and ensure services and offerings meet highest quality standards.
Focus on customer satisfaction and retention, improving customers' insights into DePuy Synthes' tangible and intangible value proposition and solutions, and differentiating products versus competition by providing unique insights.
Qualifications
Education & Experience : Bachelor’s Degree or higher, Associate Degree or Medical Certification (CST, PT, etc.) with at least 2 years of professional or related experience, or a minimum of 4 years of professional or related experience, or recent transition from Active Military Duty.
Ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States.
Ability to travel, including weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
Efficient, organized, self-motivated, positive, and pro-active disposition.
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred.
Equal Opportunity Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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MedTech Sales Job Sub Function:
Clinical Sales - Surgeons (Commission) Job Category:
Professional Job Location:
San Jose, California, United States of America
Job Overview We are searching for a Sales Associate to support our Orthopaedics teams in San Jose, CA. In this role you will provide clinical and customer support in hospitals and during procedures, ensuring exceptional service, sales logistics, technical expertise, and product knowledge. You will support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory, selling the breadth of our portfolio, services, and solutions for assigned accounts.
Key Responsibilities
Assist the DePuy Synthes sales organization in retaining and supporting deeper penetration with existing customers while supporting product conversions with new customers and attaining established sales goals, including market share objectives in the prescribed territory.
Guide and assist surgeons in the operating room through your clinical and product knowledge, presenting, demonstrating, and ensuring proper utilization of DePuy Synthes products.
Support customers by attending surgeries, ensuring proper equipment is available and performing, and optimizing trays; provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide technical assistance; handle customer requests, effectively manage hospital billing, and create/close purchase orders.
Share key customer, procedural, and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve solutions and service levels; prepare sales reports and documents as required.
Maintain, track, and effectively deploy equipment and assets throughout the assigned area, ensuring product availability; keep all promotional materials presentable and ensure services and offerings meet highest quality standards.
Focus on customer satisfaction and retention, improving customers' insights into DePuy Synthes' tangible and intangible value proposition and solutions, and differentiating products versus competition by providing unique insights.
Qualifications
Education & Experience : Bachelor’s Degree or higher, Associate Degree or Medical Certification (CST, PT, etc.) with at least 2 years of professional or related experience, or a minimum of 4 years of professional or related experience, or recent transition from Active Military Duty.
Ability to work in a lab/operating room environment.
A valid driver’s license issued in the United States.
Ability to travel, including weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills.
Efficient, organized, self-motivated, positive, and pro-active disposition.
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions is preferred.
Equal Opportunity Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
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