Director of Operations (New York)

Director of Operations - Members Club A leading hospitality group is seeking a Director of Operations to oversee a high-profile, multi-use venue combining membership, events, and food & beverage programming. This role is responsible for overall operational performance, financial success, and delivering a high-level guest and member experience. Key Responsibilities Leadership & Team Management Lead and oversee all departments including membership, events, F&B, production, and facilities Manage and develop department heads and teams Foster a culture of accountability, collaboration, and high performance Operations Ensure seamless execution of events and daily operations Oversee logistics, service standards, and vendor coordination Maintain operational efficiency, safety, and compliance Financial Management Own and manage budget, revenue, and profitability targets Track KPIs and adjust strategies to meet goals Negotiate vendor contracts and control costs Client & Stakeholder Relations Act as senior point of contact for clients and partners Support event execution to ensure high satisfaction and repeat business Resolve escalated issues professionally Strategy & Growth Identify opportunities to improve operations and increase revenue Support long-term planning and business growth initiatives Stay current on industry trends Qualifications 5+ years of senior leadership experience in hospitality, events, or related fields Strong financial and operational management skills Experience with events, F&B, and production environments Proven ability to lead teams in fast-paced settings Strong communication and organizational skills Flexible schedule including evenings and weekends Compensation Base salary: $150,000 – $175,000 Bonus eligible