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Director of People & Culture

LEFT LANE Hospitality Group, LLC, Savannah, GA, United States


Job Overview The

Director of People & Culture

leads the on-property execution of all people-related initiatives, serving as a key partner to the General Manager and leadership team. Operating within a shared services model, this role ensures alignment with enterprise strategy while delivering thoughtful, consistent execution at the property level.

This is a hands‑on leadership role that requires strength across the full HR lifecycle—from talent acquisition and onboarding through team member relations, performance, and compliance. The director plays an essential role in shaping a culture that supports both team member engagement and the delivery of a high-quality guest experience.

Responsibilities

Serve as the primary People & Culture partner to the General Manager and department leaders, translating enterprise strategy into effective on-property execution

Operate within a shared services model, partnering closely with the Vice President of People & Culture to ensure alignment and consistency

Lead on-property talent acquisition efforts, ensuring a strong brand‑aligned candidate experience

Oversee onboarding and training programs that reinforce culture, service standards, and operational readiness

Act as the primary point of contact for team member relations, providing coaching and guidance to leaders on performance, engagement, and team dynamics

Drive performance management processes, including goal setting, feedback, and development planning

Maintain HR systems (e.g., Rippling), team member records, and reporting

Ensure compliance with all applicable labor laws and company policies, maintaining audit‑ready processes

Lead culture and engagement initiatives that support a positive, inclusive, and high‑performing work environment

Ensure the team member experience reflects the same level of care and intentionality as the guest experience

Qualifications

8+ years of progressive HR experience, ideally within hospitality or luxury service environments

Demonstrated ability to operate as a true HR generalist across multiple disciplines

Experience working within a shared services or multi‑property model preferred

Strong working knowledge of employment law and HR best practices

Experience in high‑growth or pre‑opening environments is a plus

Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)

Ideal Candidate

A hands‑on, pragmatic leader who is comfortable executing while setting direction

Builds trust quickly and operates as a credible partner to both leadership and team members

Able to navigate both people and process with clarity, keeping things practical and effective

Collaborative and comfortable working within a shared services structure

Detail‑oriented with strong follow‑through and operational discipline

Adaptable and responsive in a dynamic, evolving environment

Understands how people strategy drives business performance

Naturally aligned with a service‑oriented culture, bringing a thoughtful and consistent approach to the team member experience

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