Senior Onsite Desk-Side IT Support Specialist

Sira Consulting, an Inc 5000 company in Nashville, seeks an Onsite Support Technician with 4-7 years of technical experience. The role includes managing SLAs and providing onsite technical assistance to end users. Responsibilities involve ensuring compliance with security measures, coordinating with vendors for support, and leading team training. This position requires a proactive approach in managing service requests and a commitment to enhancing end-user experience through effective support and solutions.
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