Leasing Consultant - Icon Riverwalk
Nicsa, Plainsboro, NJ, United States
Leasing Consultant - Icon Riverwalk
Posted:
19-Apr-26
Location:
Plainsboro, New Jersey
Type:
Full Time
Hourly Pay Range:
$24.00 – $26.00
Job Description Summary
The Leasing / Sales Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Greystar’s best practices. Responsibilities include lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement.
Real Estate License Requirement
As a condition of employment as a Leasing or Sales Consultant with Greystar in New Jersey, you will be required to maintain a New Jersey Real Estate License.
Key Responsibilities
Perform all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing.
Collect all pertinent information from prospective residents at move‑in and record it appropriately.
Stay informed about and collaborate with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results. Develop and implement short‑ and long‑term marketing plans and goals, and follow the property’s established policies related to concessions, specials, and other programs that boost occupancy.
Design and execute marketing activities and events to create and drive traffic to the property, including resident referral and employer outreach programs, internet marketing tools, and other property‑specific marketing plans, drives, and special programs.
Use the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data.
Ensure that the property and show units meet the company’s standards for show quality by daily inspecting the tour path and show‑ready units, communicating maintenance and upkeep needs to the property maintenance team, merchandising and ensuring a physically appealing show unit or model and amenities, and preparing the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Document all follow‑up and classify leads throughout the lifecycle of the sales process.
Execute activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook.
Respond quickly and courteously to resident and client/owner concerns and questions, and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Demonstrate customer service skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interact with all residents and acknowledge them by name.
Attend community and networking events, align with local associations and community organizations, and participate in outreach marketing efforts to drive traffic to the community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met.
Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned or necessary.
Assist the Lifestyle Coordinator by attending and assisting with event set‑up as required.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1–3 years of relevant experience in the application and usage of sales, marketing, internet, and customer service roles to resolve customer complaints and issues and complete financial records, documents, and reports.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
Specialized Skills
Incumbents must have all licenses and/or certifications required by State and Local jurisdictions.
Incumbents must have a valid driver’s license to operate a golf cart on property.
Proficiency in word processing, spreadsheet, property management applications, and database management programs to complete required reports and documents.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related circumstances.
Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately.
Travel / Physical Demands
Work in an office environment but may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Be able to physically access all exterior and interior parts of the property and amenities.
Be able to push, pull, lift, and carry or maneuver weights up to twenty (25) pounds independently and fifty (50) pounds with assistance and stand for extended periods of time.
Routine local travel may be required to attend business meetings, conduct market research, or other situations necessary for accomplishing daily responsibilities.
Be able to work a flexible schedule that may include evenings, weekends, and/or holidays.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that keep the organization moving forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficiently.
Situational Adaptability – Adapts approach and demeanor in real time to match shifting demands of different situations.
Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.
Compensation
The hourly pay range for this position is $24.00 – $26.00. In addition to the base pay rate, this role may be eligible to participate in monthly, weekly, and/or quarterly bonus programs. Corporate positions may also participate in quarterly or annual bonus programs based on individual and company performance.
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with low employee‑only coverage costs discounted after 3 and 5 years of service.
Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, birthday off after 1 year of service, and additional vacation accrued with tenure.
On‑site housing discount for onsite team members subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees; for union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements and/or local governing authority.
Greystar will consider qualified applicants with arrest and conviction records. Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
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Posted:
19-Apr-26
Location:
Plainsboro, New Jersey
Type:
Full Time
Hourly Pay Range:
$24.00 – $26.00
Job Description Summary
The Leasing / Sales Consultant is responsible for executing the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. This role serves as a key point of contact for prospective residents, guiding them through the leasing process with professionalism and a deep understanding of the community’s lifestyle offering. The Sales Consultant supports resident satisfaction throughout the lease term and proactively manages lease renewals in alignment with Greystar’s best practices. Responsibilities include lead management, CRM utilization, data analysis, event support, and collaboration with the Lifestyle Coordinator to enhance resident engagement.
Real Estate License Requirement
As a condition of employment as a Leasing or Sales Consultant with Greystar in New Jersey, you will be required to maintain a New Jersey Real Estate License.
Key Responsibilities
Perform all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, criminal background checks, preparing the lease and move‑in package, and ensuring a smooth resident move‑in and lease signing.
Collect all pertinent information from prospective residents at move‑in and record it appropriately.
Stay informed about and collaborate with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results. Develop and implement short‑ and long‑term marketing plans and goals, and follow the property’s established policies related to concessions, specials, and other programs that boost occupancy.
Design and execute marketing activities and events to create and drive traffic to the property, including resident referral and employer outreach programs, internet marketing tools, and other property‑specific marketing plans, drives, and special programs.
Use the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data.
Ensure that the property and show units meet the company’s standards for show quality by daily inspecting the tour path and show‑ready units, communicating maintenance and upkeep needs to the property maintenance team, merchandising and ensuring a physically appealing show unit or model and amenities, and preparing the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Document all follow‑up and classify leads throughout the lifecycle of the sales process.
Execute activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting and contacting renewing residents in advance of move‑out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook.
Respond quickly and courteously to resident and client/owner concerns and questions, and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Demonstrate customer service skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interact with all residents and acknowledge them by name.
Attend community and networking events, align with local associations and community organizations, and participate in outreach marketing efforts to drive traffic to the community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met.
Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned or necessary.
Assist the Lifestyle Coordinator by attending and assisting with event set‑up as required.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1–3 years of relevant experience in the application and usage of sales, marketing, internet, and customer service roles to resolve customer complaints and issues and complete financial records, documents, and reports.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
Specialized Skills
Incumbents must have all licenses and/or certifications required by State and Local jurisdictions.
Incumbents must have a valid driver’s license to operate a golf cart on property.
Proficiency in word processing, spreadsheet, property management applications, and database management programs to complete required reports and documents.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related circumstances.
Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately.
Travel / Physical Demands
Work in an office environment but may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Be able to physically access all exterior and interior parts of the property and amenities.
Be able to push, pull, lift, and carry or maneuver weights up to twenty (25) pounds independently and fifty (50) pounds with assistance and stand for extended periods of time.
Routine local travel may be required to attend business meetings, conduct market research, or other situations necessary for accomplishing daily responsibilities.
Be able to work a flexible schedule that may include evenings, weekends, and/or holidays.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that keep the organization moving forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficiently.
Situational Adaptability – Adapts approach and demeanor in real time to match shifting demands of different situations.
Instills Trust – Gains the confidence and trust of others through honesty, integrity, and authenticity.
Compensation
The hourly pay range for this position is $24.00 – $26.00. In addition to the base pay rate, this role may be eligible to participate in monthly, weekly, and/or quarterly bonus programs. Corporate positions may also participate in quarterly or annual bonus programs based on individual and company performance.
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits with low employee‑only coverage costs discounted after 3 and 5 years of service.
Generous Paid Time Off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires, birthday off after 1 year of service, and additional vacation accrued with tenure.
On‑site housing discount for onsite team members subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees; for union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements and/or local governing authority.
Greystar will consider qualified applicants with arrest and conviction records. Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr