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Collections Specialist

Genuine Search Group, New York, NY, United States


We’re hiring a

Collections Specialist

to join a growing real estate portfolio.
As the organization continues to scale, this role is critical in managing high-volume receivables and maintaining strong tenant relationships.
Key Responsibilities:

Manage aging reports and follow up on past-due accounts
Communicate with tenants to resolve payment issues and negotiate plans
Investigate billing discrepancies and collaborate cross-functionally
Support escalations, legal coordination, and third-party collections
Maintain accurate records and ensure compliance
What We’re Looking For:

2+ years of collections experience
Comfortable handling high call volume and tenant interaction
Excel and systems experience (Yardi a plus)

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