Business Banking Specialist
PNC, Clarks Summit, PA, United States
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture. As a Relationship Banking Business Specialist within our retail branch banking organization, you will be based at the Abington branch, Clarks Summit, PA.
Job ID: R220657
Job Description – Responsibilities
Acquires and expands share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue, driving business results through leadership and collaborative partnership with ecosystem partners.
Proactively manages leads and referrals, leveraging bank product knowledge to grow share of wallet and attract new consumers and business households.
Develops ecosystem leadership inside and outside the branch as a COI, coordinating with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage.
Delivers a differentiated client experience through advanced conversation skills and tailored solutions, resolving client issues courteously and with urgency.
Collaborates with branch team to identify opportunities for consumer and business banking, creating referrals and expanding share of wallet.
Engages clients in the lobby to connect, position PNC products, educate on financial transactions, and apply product knowledge to solve problems effectively.
Manages risk by adhering to all policies and procedures, demonstrating sound judgment and ensuring branch operations are efficient and accurate.
Qualifications
University/college degree or equivalent combination with less than 1 year of professional experience.
Strong knowledge of banking products, business acumen, and customer experience management.
Effective communication skills, ability to manage multiple priorities, and prospecting ability.
Experience in a customer‑focused role and understanding of risk management principles.
Preferred skills include accountability, client loyalty, leveraging technology, and proactive sales.
Benefits
Medical, prescription drug, dental, and vision coverage with Health Savings Account options.
Life insurance, short and long‑term disability protection, and employee stock purchase plans.
401(k) with company match, pension options, and dependent care reimbursement.
Comprehensive paid time off: maternity/parental leave, holidays, occasional absence days, vacation days, and years of service.
Robust wellness program, educational assistance, adoption, surrogacy, and doula reimbursement.
Additional benefits include back‑up child/elder care and educational assistance for select programs.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at
AccommodationRequest@pnc.com . Include “accommodation request” in the subject line and provide your name, the job ID, and your preferred contact method. Applicants may also call 877‑968‑7762 and say “Workday.” All information provided will be kept confidential and used only to provide necessary accommodations.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to federal and state background and licensing requirements.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture. As a Relationship Banking Business Specialist within our retail branch banking organization, you will be based at the Abington branch, Clarks Summit, PA.
Job ID: R220657
Job Description – Responsibilities
Acquires and expands share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue, driving business results through leadership and collaborative partnership with ecosystem partners.
Proactively manages leads and referrals, leveraging bank product knowledge to grow share of wallet and attract new consumers and business households.
Develops ecosystem leadership inside and outside the branch as a COI, coordinating with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage.
Delivers a differentiated client experience through advanced conversation skills and tailored solutions, resolving client issues courteously and with urgency.
Collaborates with branch team to identify opportunities for consumer and business banking, creating referrals and expanding share of wallet.
Engages clients in the lobby to connect, position PNC products, educate on financial transactions, and apply product knowledge to solve problems effectively.
Manages risk by adhering to all policies and procedures, demonstrating sound judgment and ensuring branch operations are efficient and accurate.
Qualifications
University/college degree or equivalent combination with less than 1 year of professional experience.
Strong knowledge of banking products, business acumen, and customer experience management.
Effective communication skills, ability to manage multiple priorities, and prospecting ability.
Experience in a customer‑focused role and understanding of risk management principles.
Preferred skills include accountability, client loyalty, leveraging technology, and proactive sales.
Benefits
Medical, prescription drug, dental, and vision coverage with Health Savings Account options.
Life insurance, short and long‑term disability protection, and employee stock purchase plans.
401(k) with company match, pension options, and dependent care reimbursement.
Comprehensive paid time off: maternity/parental leave, holidays, occasional absence days, vacation days, and years of service.
Robust wellness program, educational assistance, adoption, surrogacy, and doula reimbursement.
Additional benefits include back‑up child/elder care and educational assistance for select programs.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at
AccommodationRequest@pnc.com . Include “accommodation request” in the subject line and provide your name, the job ID, and your preferred contact method. Applicants may also call 877‑968‑7762 and say “Workday.” All information provided will be kept confidential and used only to provide necessary accommodations.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to federal and state background and licensing requirements.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr