Ambassador
Tasting Room Expo, Napa, CA, United States
Ambassador
Luxury, family-owned winery based in Napa Valley. Limited-production winery produces luxury wines allocated exclusively to members and guests.
Position Summary
An ambassador is a front-line, face and voice to members, clients, guests, and referral partners. Working efficiently as an individual and as a team player, the ambassador not only promotes and sells at a luxury level in both winery state point of sale and outreach environments but embodies the culture, Mission, Vision, and Values.
Essential Duties and Responsibilities
Be the primary person to host guests with a personalized, elevated experience from the point of arrival to the point of departure.
Sales execution via tasting room, email, and phone outreach, and hosting at guest home experiences in market throughout the USA.
Ensure that any data entry is precise with all client service tasks to lessen customer service issues.
Understand & embody refined style and always display it when engaging with members/customers/referral partners/vendors in person, via phone/ or email.
Perform opening & closing duties as needed.
Work with the Team to ensure Napa properties have the required inventory and proper settings to provide exemplary service for members and guests.
Participation in off-site events (in home experiences for members, national travel on occasion).
Sharing ideas and actively participating with the team about new ways to promote the Brand.
Manage tasks via Commerce7 and ensure they are being completed on time and in an efficient manner.
Assist in packaging project-related, odd-sized formats, product bundles, or custom orders.
Be an active and engaged participant in all team meetings.
Position Details
Schedule: Tuesday–Saturday 9 AM – 5 PM, with availability one Sunday per month.
Status: Full Time salary with Incentive and Bonus Potential.
Work Locations: South Napa and Oakville areas with occasional National travel as required.
Qualifications
2–5 years in related wine sales & hospitality role.
Able to work closely with team members towards common operational goals.
Genuine passion and enthusiasm for elevated hospitality, wine, and the Napa Valley lifestyle.
A neat appearance and gracious persona ready to engage members/guests/referral partners in any setting when representing the brand.
Ability to multitask & prioritize daily operations courteously.
Have an upbeat attitude while in a fast-paced environment.
Have a flexible schedule, including weekends and evenings.
Must be at least 21 years of age.
Valid driver's license and clean driving record.
Ability to travel locally and nationally for events as required.
High proficiency in web-based Commerce7 platform is preferred.
Able to lift at least 40 lbs. to stand on feet for long hours throughout the day.
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Luxury, family-owned winery based in Napa Valley. Limited-production winery produces luxury wines allocated exclusively to members and guests.
Position Summary
An ambassador is a front-line, face and voice to members, clients, guests, and referral partners. Working efficiently as an individual and as a team player, the ambassador not only promotes and sells at a luxury level in both winery state point of sale and outreach environments but embodies the culture, Mission, Vision, and Values.
Essential Duties and Responsibilities
Be the primary person to host guests with a personalized, elevated experience from the point of arrival to the point of departure.
Sales execution via tasting room, email, and phone outreach, and hosting at guest home experiences in market throughout the USA.
Ensure that any data entry is precise with all client service tasks to lessen customer service issues.
Understand & embody refined style and always display it when engaging with members/customers/referral partners/vendors in person, via phone/ or email.
Perform opening & closing duties as needed.
Work with the Team to ensure Napa properties have the required inventory and proper settings to provide exemplary service for members and guests.
Participation in off-site events (in home experiences for members, national travel on occasion).
Sharing ideas and actively participating with the team about new ways to promote the Brand.
Manage tasks via Commerce7 and ensure they are being completed on time and in an efficient manner.
Assist in packaging project-related, odd-sized formats, product bundles, or custom orders.
Be an active and engaged participant in all team meetings.
Position Details
Schedule: Tuesday–Saturday 9 AM – 5 PM, with availability one Sunday per month.
Status: Full Time salary with Incentive and Bonus Potential.
Work Locations: South Napa and Oakville areas with occasional National travel as required.
Qualifications
2–5 years in related wine sales & hospitality role.
Able to work closely with team members towards common operational goals.
Genuine passion and enthusiasm for elevated hospitality, wine, and the Napa Valley lifestyle.
A neat appearance and gracious persona ready to engage members/guests/referral partners in any setting when representing the brand.
Ability to multitask & prioritize daily operations courteously.
Have an upbeat attitude while in a fast-paced environment.
Have a flexible schedule, including weekends and evenings.
Must be at least 21 years of age.
Valid driver's license and clean driving record.
Ability to travel locally and nationally for events as required.
High proficiency in web-based Commerce7 platform is preferred.
Able to lift at least 40 lbs. to stand on feet for long hours throughout the day.
#J-18808-Ljbffr