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Marketing Analyst/Coordinator 2 - 17255

Transcend Solutions, Englewood Cliffs, NJ, United States


Assignment Length: 6+ months (possibility to extend)

Location: Englewood Cliffs, NJ

Schedule: Part Time – 20+ hours (possibility to increase)

NO C2C due to client restrictions

Top Skills:

Analytics

Strong Excel knowledge

Project Management

Sprinkler (highly desired)

Duties:

Monitor client product reviews and Q&A on client’s website and major retailer sites.

Manage aspects of Ratings & Reviews for Digital Appliance categories, including but not limited to review validity, syndication gaps, badging issues, at‑risk SKUs, and proper, optimal SKU groupings.

Support ratings and review analysis and compilation/share‑out of reporting initiatives, including but not limited to review volume and rating trends and insights, identifiable product issues and action plans, competitor analyses, and incentive program results.

Identify, action and/or escalate notable issues, compiling regular reports on significant product, channel, and service issue trends.

Work with internal teams (Product Marketing, Sales, Engineering, and others) to facilitate solutions and **escalate** issues with consumer reviews and Q&A.

Report on PDP content health and CEJ (consumer experience journey) issues as found on .coms and facilitate solutions with internal teams.

Leverage various industry and client‑specific tools, websites, and feedback channels to fulfill duties.

Background/Skills/Requirements:

Bachelor’s Degree in Statistics, Business, Marketing, or related field preferred.

Minimum two years’ experience in online retail, retail operations, sales, merchandising, marketing or service organizations required.

Minimum two years’ experience in analytical, internet‑based reporting required. Experience with Sprinklr preferred.

Minimum two years’ project management experience required.

In depth knowledge of consumer electronics products and technologies.

Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) proficiency required, including extensive use of a variety of Web browsing tools (Internet Explorer, Mozilla Firefox, Google Chrome, etc.)

Excellent written communication skills and strong presentation skills are required.

Significant understanding of remote business tools such as smart phones, tablets, and/or laptop use, including trouble‑shooting issues with connectivity.

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