New Home Consultant
Lennar, Chattanooga, TN, United States
Job Description
New Home Consultant
The New Home Consultant is responsible for guiding homebuyers through the purchasing process, from initial engagement to closing. This role requires proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers.
Responsibilities
Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads from Realtor/Co‑Broker businesses, referrals, and proactive self‑prospecting.
Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic utilizing company‑designated tracking tools.
Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.
Requirements
High school diploma or equivalent required; college degree and real estate license preferred.
Minimum of 1‑3 years of experience in new home sales, real estate, or related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self‑motivated with a results‑driven mindset and ability to work independently.
Physical & Office/Site Presence Requirements
Regular, in‑person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. The position may require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.
Benefits
At Lennar, we offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid parental leave, associate assistance plan, education assistance program, adoption assistance, vacation, holiday, sick leave, personal day, new hire referral bonus, home purchase discounts, and special events such as Everyone’s Included Day. For details, visit Lennartotalrewards.com.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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New Home Consultant
The New Home Consultant is responsible for guiding homebuyers through the purchasing process, from initial engagement to closing. This role requires proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers.
Responsibilities
Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
Generate, process, and close home sales through self-generated or referred leads, leveraging the 10-5-2-1 selling approach.
Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
Travel throughout the local community to generate leads from Realtor/Co‑Broker businesses, referrals, and proactive self‑prospecting.
Develop and maintain in-depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
Monitor and record daily customer traffic utilizing company‑designated tracking tools.
Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.
Requirements
High school diploma or equivalent required; college degree and real estate license preferred.
Minimum of 1‑3 years of experience in new home sales, real estate, or related field.
Proven ability to build relationships and close sales.
Strong communication, organizational, and customer service skills.
Proficiency in Microsoft Office and sales tracking tools.
Self‑motivated with a results‑driven mindset and ability to work independently.
Physical & Office/Site Presence Requirements
Regular, in‑person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. The position may require the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.
Benefits
At Lennar, we offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, paid parental leave, associate assistance plan, education assistance program, adoption assistance, vacation, holiday, sick leave, personal day, new hire referral bonus, home purchase discounts, and special events such as Everyone’s Included Day. For details, visit Lennartotalrewards.com.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
#J-18808-Ljbffr