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Associate Account Analyst

Liberty Mutual Insurance, Plano, TX, United States


Description
This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.

This is a remote position. Candidates within 50 miles of Boston, MA or Plano, TX office are required to report onsite twice a week. Please note this is subject to change.

Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.

Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.

Coordinates service requests in a timely manner.

Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).

Gathers, analyzes and ensures the accuracy of pricing and proposal information used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.

Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.

Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.

Initiates pre-renewal communications via conditional
on-renewal notice draft when necessary.

Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.

Qualifications

Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.

Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.

Associates or bachelor’s degree preferred.

Pay Philosophy
The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range reflects the competitive labor market value for all employees in these positions across the national market. Some roles may include commission and/or bonus earnings based on factors set forth in the compensation plan for the role. Benefits include comprehensive benefits, workplace flexibility and professional development opportunities.

Fair Chance Notices

California

Los Angeles Incorporated

Los Angeles Unincorporated

Philadelphia

San Francisco

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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