Systems Engineer (New York)
Green Key Resources, New York, NY, United States
Work Location:
New York City & Stamford, CT
Schedule:
2–3 days in NYC, 2 days in Stamford
Employment Type:
Full-Time
Experience Level:
Junior, Mid, or Senior
Reports To:
Client Technology Manager
About the Role
We’re seeking a Systems Engineer to join a fast-growing, client-focused IT services organization supporting hedge funds and investment firms. This is a 100% dedicated onsite role, embedded directly with a high-profile financial services client across their NYC and Stamford offices.
In this position, you’ll act as an extension of the broader IT support team providing hands-on systems and end-user support while working closely with other Systems Engineers and Senior Systems Engineers in a highly collaborative environment. This role offers strong exposure to enterprise technologies, structured processes, and excellent opportunities for technical and professional growth.
Key Responsibilities
Provide onsite IT support to end users across NYC and Stamford offices
Troubleshoot and resolve hardware, software, desktop, mobile, and system issues
Manage and track support requests using a ticketing system
Maintain accurate technical documentation and follow organizational standards
Adhere to formal change control procedures and operational policies
Support and maintain IT infrastructure and user-facing systems onsite
Collaborate closely with internal teams to ensure seamless service delivery
Required Qualifications
Minimum 2 years of IT experience (Desktop Support, Systems Engineering, or Systems Administration)
Strong end-user support skills across:
Microsoft Windows
Microsoft Office
Desktop and mobile device troubleshooting
Experience supporting a Microsoft 365 environment, including:
Exchange Online
SharePoint Online
Intune
Azure Active Directory
Working knowledge of:
Windows Server platforms
Active Directory and Group Policy
(Nice to have) Citrix XenApp
Experience supporting endpoint protection tools (Sophos or similar)
Basic understanding of:
Virtualization platforms (VMware, Hyper-V)
Networking concepts (TCP/IP, LAN/WAN, DHCP, DNS, routing, switching, firewalls)
Prior experience working in an
MSP environment
Strong verbal and written communication skills
Preferred / Nice-to-Have Experience
Financial services or hedge fund environments
Familiarity with market data applications such as:
Bloomberg
Thomson Reuters
FactSet
Capital IQ
Extensive MSP experience, especially with
ConnectWise tools
Exposure to cloud platforms such as
Azure or AWS
Experience supporting tools such as:
Google Workspace
Box, Dropbox
Duo, Okta, AirWatch
Experience with mail security gateways (Mimecast, Proofpoint, IronPort)
Exposure to endpoint security tools such as CrowdStrike, Cylance, Carbon Black, or SentinelOne
Advanced understanding of storage and virtualization platforms (Nimble, Pure, NetApp, EMC, VMware, Hyper-V, XenServer)
New York City & Stamford, CT
Schedule:
2–3 days in NYC, 2 days in Stamford
Employment Type:
Full-Time
Experience Level:
Junior, Mid, or Senior
Reports To:
Client Technology Manager
About the Role
We’re seeking a Systems Engineer to join a fast-growing, client-focused IT services organization supporting hedge funds and investment firms. This is a 100% dedicated onsite role, embedded directly with a high-profile financial services client across their NYC and Stamford offices.
In this position, you’ll act as an extension of the broader IT support team providing hands-on systems and end-user support while working closely with other Systems Engineers and Senior Systems Engineers in a highly collaborative environment. This role offers strong exposure to enterprise technologies, structured processes, and excellent opportunities for technical and professional growth.
Key Responsibilities
Provide onsite IT support to end users across NYC and Stamford offices
Troubleshoot and resolve hardware, software, desktop, mobile, and system issues
Manage and track support requests using a ticketing system
Maintain accurate technical documentation and follow organizational standards
Adhere to formal change control procedures and operational policies
Support and maintain IT infrastructure and user-facing systems onsite
Collaborate closely with internal teams to ensure seamless service delivery
Required Qualifications
Minimum 2 years of IT experience (Desktop Support, Systems Engineering, or Systems Administration)
Strong end-user support skills across:
Microsoft Windows
Microsoft Office
Desktop and mobile device troubleshooting
Experience supporting a Microsoft 365 environment, including:
Exchange Online
SharePoint Online
Intune
Azure Active Directory
Working knowledge of:
Windows Server platforms
Active Directory and Group Policy
(Nice to have) Citrix XenApp
Experience supporting endpoint protection tools (Sophos or similar)
Basic understanding of:
Virtualization platforms (VMware, Hyper-V)
Networking concepts (TCP/IP, LAN/WAN, DHCP, DNS, routing, switching, firewalls)
Prior experience working in an
MSP environment
Strong verbal and written communication skills
Preferred / Nice-to-Have Experience
Financial services or hedge fund environments
Familiarity with market data applications such as:
Bloomberg
Thomson Reuters
FactSet
Capital IQ
Extensive MSP experience, especially with
ConnectWise tools
Exposure to cloud platforms such as
Azure or AWS
Experience supporting tools such as:
Google Workspace
Box, Dropbox
Duo, Okta, AirWatch
Experience with mail security gateways (Mimecast, Proofpoint, IronPort)
Exposure to endpoint security tools such as CrowdStrike, Cylance, Carbon Black, or SentinelOne
Advanced understanding of storage and virtualization platforms (Nimble, Pure, NetApp, EMC, VMware, Hyper-V, XenServer)