Computer Operations Supervisor

Salary

$51,971.00 - $79,062.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-47900-01830

Department

Executive Offices

Division

EX OA Entrprs Tchlgy Srvs Off

Opening Date

04/28/2026

Closing Date

5/11/2026 11:59 PM Eastern

Job Code

01830

Position Number

00076614

Union

AFSCME

Bargaining Unit

A2

Pay Group

ST06

Bureau / Division Code

00812800

Bureau / Division

Enterprise Technology Services Office

Worksite Address

393 Walnut Street, Strawberry Square

City

Harrisburg, Pennsylvania

Zip Code

17128

Contact Name

Matthew Zyroll

Contact Phone

Contact Email

THE POSITION

The Employment Banking and Revenue Technology Services Office is looking for a motivated team player who enjoys leading others and keeping complex systems moving. In this Computer Operations Supervisor role, you will participate in supporting a 24 hour print operation that helps the Department of Revenue deliver accurate and timely information. Your guidance will help operators stay productive and focused. Step into a position where your energy and commitment make a real difference!

DESCRIPTION OF WORK

As a Computer Operations Supervisor, you will be part of an around the clock team that oversees print and ensures that operators' workflows safely and efficiently. This entails monitoring and printing jobs from PaTH software to Ricoh Process Director print queue and preparing the prints for pickup or delivery. Work also utilizes Windows applications. In this position, you will perform the following duties:

Supervisory Leadership:

Direct staff of Computer Operators and ensure smooth and efficient workflow across print operations
Quality Monitoring:

Review printer output and identify issues that require correction
Report Distribution:

Oversee separation and distribution of reports, forms, and letters to ensure accurate delivery
Supply Oversight:

Maintain inventory and track needed supplies for uninterrupted production
Training Guidance:

Teach operators system processes and observe their progress to strengthen their skills
Issue Resolution:

Address processing errors as soon as possible to restore normal operations
Confidentiality:

Appropriately handle

confidential Federal Tax Information, complete IRS FTI training and necessary Commonwealth training regarding the handling of FTI

Interested in learning more? Additional details regarding this position can be found in the

position description .

Work Schedule and Additional Information:
Full-time employment
Work hours are modified 2nd shift 5:00 PM to 1:00 AM, Monday - Friday, with a 30-minute lunch.
Telework:

You will not have the option to telework in this position.
Salary:

In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of experience as a Computer Operator 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);

or
Two years of experience in operating computers, including one year in a supervisory capacity, and an associate degree with major course work in data processing;

or
Three years of experience in operating computers, including one year in lead work capacity; and graduation from high school, or equivalent certification or formal training. Formal training in electronic data processing may be substituted for non-supervisory experience at the rate of 25 hours for one month, to a maximum of 12 months.

Other Requirements:
You must meet the

PA residency requirement . For more information on ways to meet PA residency requirements, follow the

link

and click on Residency Guidelines.
You must be able to perform essential job functions.

Legal Requirements:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:
Resumes, cover letters, and similar documents will

not

be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date .

Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the

Guidance for Generative AI Tools & Job Seekers

for additional information.

Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to

www.pa.gov/agencies/employment/how-to-apply.html

and click on Veterans.

Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only. You must provide complete and accurate information or:

your score may be lower than deserved. you may be disqualified.
You may only apply/test

once

for this posting. Your results will be provided via email.