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Internal Communications Manager

dancker, Somerville, NJ, United States


Somerville, NJ

We’reseekinga creative and strategicInternal CommunicationsManagerto develop and execute communication strategies that inform, engage, and inspire employees. The role will collaborate closely withour Enterprise Services (HR, Marketing, Tech, Finance) and Business Leadersto ensure consistent storytelling for employees, prospective candidates, and stakeholders. It also provides counsel to leadership and manages key internal communication platforms and events,including:
“mydancker”intranet(Igloo Flex), a private digital platform used for internal communication, collaboration, and information sharing among employees.
digital signage platform (exploringOptiSigns), a system to fullyleveragedisplays across all experience centers to push content that engages both employees and visitors to our spaces, and
digital asset management resource(exploring Media Valet), acentralized library for all digital contenttoorganize andcentrally storeassetssuch as project photography, videos,andmarketingcollateral, enabling easy access andcontrolledusage across teamsboth internally and externally.
Lead planning and execution of internal communications across the organization

Job Description

Somerville, NJ

We’reseekinga creative and strategicInternal CommunicationsManagerto develop and execute communication strategies that inform, engage, and inspire employees. The role will collaborate closely withour Enterprise Services (HR, Marketing, Tech, Finance) and Business Leadersto ensure consistent storytelling for employees, prospective candidates, and stakeholders. It also provides counsel to leadership and manages key internal communication platforms and events,including:

“mydancker”intranet(Igloo Flex), a private digital platform used for internal communication, collaboration, and information sharing among employees.
digital signage platform (exploringOptiSigns), a system to fullyleveragedisplays across all experience centers to push content that engages both employees and visitors to our spaces, and
digital asset management resource(exploring Media Valet), acentralized library for all digital contenttoorganize andcentrally storeassetssuch as project photography, videos,andmarketingcollateral, enabling easy access andcontrolledusage across teamsboth internally and externally.
Lead planning and execution of internal communications across the organization

This role ensures seamless, engaging communication across our multi-office organization while fostering a connected and collaborative culture.The ideal candidate will have experience managing internal digital ecosystems, organizing digital assets, and creating engaging content to enhance employee experience and brand consistency.

Key responsibilities include :

Intranet Management

Define and implement the intranet’sobjectives, ensuring alignment with business needsand that it serves as a central hub for employees across the enterprise
Oversee content creation, updates, and governance policies.
Enforce branding and communication standards.
Ensure the intranetremainsan up-to-date, reliable source of informationwith engaging, user-friendly content, including announcements, blog posts, policies, and resources.
Continuously improve user experience and engagement.
Gather user feedback and provide insights and recommendations to improve community engagement strategies.
Act as the first point of contact for community concerns and escalate issues when necessary.
Work with IT and vendors (e.g., Igloo) to manage the intranet platform, “mydancker”.
Promote intranet adoption through training and advocacy.
Encourage employee participation and knowledge sharing.
Facilitate discussion forums, news updates, and social collaboration tools.
Track and analyzekey performance metricssuch asuser engagement metrics, using insights to improve content and functionality.
Prepare quarterly reports on community performance and key learnings.
Implement new features based on business and user needs.

Digital SignagePlatform Management

Define and implement thedigital signageobjectives, ensuring alignment with business needs
Manage content creation and scheduling for digital signage across multiple office locations, ensuring consistency in messaging and branding.
Coordinatewith office leads totailordigital signage to meet location-specific needs, such as welcome screens and local event news.
Incorporate real-time updates, company milestones, event promotions, and team spotlights to keep content fresh and relevant.
Work with IT to troubleshoot technical issues, improve platform performance, and integrate new features.

Digital Asset Management (DAM) System

Define and implement theDAMobjectives, ensuring alignment with business needs
Oversee theimplementation,administrationand organization of the company's Digital Asset Management (DAM) system, ensuring all assets are categorized, tagged, and easily accessible.
Implement and enforce best practices for asset organization, metadata tagging, and version control.

Salary Range: $70,000 - $75,000 will be based on capability and experience

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