Communications Officer - Public Safety
Kennesaw State University, Kennesaw, GA, United States
Communications Officer - Public Safety
Job ID: 295610
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Responsible for receiving emergency, non‑emergency and administrative calls and notifying and/or dispatching appropriate emergency responders. Performs inquiries and searches of multiple local, state, and national databases to provide information to law enforcement personnel. Serves as a Campus Security Authority as defined by the Clery Act.
Responsibilities
Receives emergency and non‑emergency requests for public safety and non‑public safety services
Provides dispatch services regarding incidents and requests public safety assistance via two‑way radio and/or telephone
Requests additional resources (fire, emergency medical services, law enforcement, tow trucks, other University personnel or services) as needed
Monitors fire alarm system(s), video camera system(s) and incoming information/messages from government, private sector and non‑profit sector sources
Broadcasts alerts to DPS/UP and campus community
Receives training and maintains applicable certifications in CPR, AED, first aid procedures, GCIC/NCIC, POST, NIMS and Incident Command System
Required Qualifications
Educational Requirements
High School diploma or equivalent
Other Required Qualifications
Possession of, or ability to obtain within six (6) months of employment, certification as a Communications Officer through the Georgia Peace Officer Standards and Training (POST) Council, in accordance with Georgia Code 35‑8‑23 and Chapter 464‑14 of the Rules of the Georgia Peace Officer Standards and Training Council.
Required Experience
On‑the‑job training provided.
Preferred Qualifications
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field.
Preferred Experience
Previous experience working in Public Safety Answering Point (PSAP) preferred.
Knowledge, Skills & Abilities
Abilities
Able to work during inclement weather, 12‑hour shifts and partial shifts, including periodic on‑call
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to maintain composure when talking to callers in crisis or emergency situations
Able to work under stressful conditions
Knowledge
Knowledge of NIMS and IC system
Knowledge of CPR, AED and first aid procedures
Skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (Microsoft Office suite, video management software, computer‑aided dispatch software and web‑based applications). Strong attention to detail and follow‑up skills. Strong customer service skills and phone and e‑mail etiquette.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. The USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. ... The University prohibits harassment or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P‑Card).
This position may travel 1% – 24% of the time.
This position does not require security clearance.
Background Check
Standard Enhanced
9 Panel Lab Drug Test
Psychological Evaluation
Physical
All applicants are required to include professional references as part of their application process. Some positions may require additional job‑based screenings such as motor vehicle report, credit check, pre‑employment drug screening and/or verification of academic credentials.
Apply
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=295610&PostingSeq=1
#J-18808-Ljbffr
Job ID: 295610
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular
About Us
Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!
Location
Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
Job Summary
Responsible for receiving emergency, non‑emergency and administrative calls and notifying and/or dispatching appropriate emergency responders. Performs inquiries and searches of multiple local, state, and national databases to provide information to law enforcement personnel. Serves as a Campus Security Authority as defined by the Clery Act.
Responsibilities
Receives emergency and non‑emergency requests for public safety and non‑public safety services
Provides dispatch services regarding incidents and requests public safety assistance via two‑way radio and/or telephone
Requests additional resources (fire, emergency medical services, law enforcement, tow trucks, other University personnel or services) as needed
Monitors fire alarm system(s), video camera system(s) and incoming information/messages from government, private sector and non‑profit sector sources
Broadcasts alerts to DPS/UP and campus community
Receives training and maintains applicable certifications in CPR, AED, first aid procedures, GCIC/NCIC, POST, NIMS and Incident Command System
Required Qualifications
Educational Requirements
High School diploma or equivalent
Other Required Qualifications
Possession of, or ability to obtain within six (6) months of employment, certification as a Communications Officer through the Georgia Peace Officer Standards and Training (POST) Council, in accordance with Georgia Code 35‑8‑23 and Chapter 464‑14 of the Rules of the Georgia Peace Officer Standards and Training Council.
Required Experience
On‑the‑job training provided.
Preferred Qualifications
Preferred Educational Qualifications
An undergraduate or advanced degree from an accredited institution of higher education in a related field.
Preferred Experience
Previous experience working in Public Safety Answering Point (PSAP) preferred.
Knowledge, Skills & Abilities
Abilities
Able to work during inclement weather, 12‑hour shifts and partial shifts, including periodic on‑call
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Able to maintain composure when talking to callers in crisis or emergency situations
Able to work under stressful conditions
Knowledge
Knowledge of NIMS and IC system
Knowledge of CPR, AED and first aid procedures
Skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills. Proficient with computer applications and programs associated with the position (Microsoft Office suite, video management software, computer‑aided dispatch software and web‑based applications). Strong attention to detail and follow‑up skills. Strong customer service skills and phone and e‑mail etiquette.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. The USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. ... The University prohibits harassment or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P‑Card).
This position may travel 1% – 24% of the time.
This position does not require security clearance.
Background Check
Standard Enhanced
9 Panel Lab Drug Test
Psychological Evaluation
Physical
All applicants are required to include professional references as part of their application process. Some positions may require additional job‑based screenings such as motor vehicle report, credit check, pre‑employment drug screening and/or verification of academic credentials.
Apply
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=295610&PostingSeq=1
#J-18808-Ljbffr