Waveguide LLC is hiring: MULTIMEDIA AUDIO VISUAL TECHNICIAN in Boston
Waveguide LLC, Boston, MA, United States
$60,000-$70,000
Company Overview
Waveguide LLC, founded in 1996, is an internationally renowned independent consultant specializing in audiovisual design, information technology design, acoustics consulting, on‑site technology management, and workplace data analytics. Headquartered in Charlotte, NC, Waveguide operates regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa, and Portland.
Our award‑winning designers and consultants create world‑class communication environments that look as good as they perform. Data‑analytics solutions empower facility managers with insights to optimize building performance and technology investment. Our experienced AV operations teams tackle daily technical and logistical challenges so clients can focus on what matters most.
We build relationships—between clients, technology systems, and their environments—to meet clients’ needs. Our goal is to design efficient buildings and infrastructure that save dollars, make sense, and are user‑friendly.
Job Summary
As a Multimedia Technician, you will repair, maintain, upgrade, and install AV equipment for clients, coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients in conducting meetings in conference spaces.
Essential Duties and Responsibilities
Manage events for multipurpose rooms, floor conference rooms, and all other meeting spaces.
Handle the holistic meeting experience: set up and break down furniture, ensure room cleanliness, and complete all necessary tasks.
Oversee and maintain all audio‑visual equipment in managed spaces.
Place conference functions in properly sized rooms to maximize space utilization.
Provide seamless event management with high‑touch customer service.
Ensure AV systems have the latest firmware and software installed and updated as necessary.
Assist Tier 2 with hardware swaps (e.g., CHD/projectors) as needed.
Manage ITSM and daily email and phone requests.
Handle issues as they arise through the proper administrative channels.
Follow protocol during emergency situations.
Perform other duties as assigned.
Qualifications
Extensive knowledge of network connectivity, digital signal flow, network compliance support, and firmware/software updates.
Strong understanding of modern audio‑visual concepts and equipment, with excellent troubleshooting ability.
Experience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.
Crestron DMC‑E certification and network certification is preferred.
Basic knowledge of calculations and proficient computer skills, including various computer programs, Microsoft Office, e‑mail, and the Internet.
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Equal Opportunity Statement
Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Additional Information
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We reserve the right to modify or change essential functions based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Information on wage transparency and paid time‑off benefits is available at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf.
Application
Applications are accepted on an ongoing basis. Waveguide maintains a drug‑free workplace.
Req ID: 1510607
#J-18808-Ljbffr
Company Overview
Waveguide LLC, founded in 1996, is an internationally renowned independent consultant specializing in audiovisual design, information technology design, acoustics consulting, on‑site technology management, and workplace data analytics. Headquartered in Charlotte, NC, Waveguide operates regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa, and Portland.
Our award‑winning designers and consultants create world‑class communication environments that look as good as they perform. Data‑analytics solutions empower facility managers with insights to optimize building performance and technology investment. Our experienced AV operations teams tackle daily technical and logistical challenges so clients can focus on what matters most.
We build relationships—between clients, technology systems, and their environments—to meet clients’ needs. Our goal is to design efficient buildings and infrastructure that save dollars, make sense, and are user‑friendly.
Job Summary
As a Multimedia Technician, you will repair, maintain, upgrade, and install AV equipment for clients, coordinate conference guests and business services for multipurpose conference rooms, troubleshoot equipment, and assist clients in conducting meetings in conference spaces.
Essential Duties and Responsibilities
Manage events for multipurpose rooms, floor conference rooms, and all other meeting spaces.
Handle the holistic meeting experience: set up and break down furniture, ensure room cleanliness, and complete all necessary tasks.
Oversee and maintain all audio‑visual equipment in managed spaces.
Place conference functions in properly sized rooms to maximize space utilization.
Provide seamless event management with high‑touch customer service.
Ensure AV systems have the latest firmware and software installed and updated as necessary.
Assist Tier 2 with hardware swaps (e.g., CHD/projectors) as needed.
Manage ITSM and daily email and phone requests.
Handle issues as they arise through the proper administrative channels.
Follow protocol during emergency situations.
Perform other duties as assigned.
Qualifications
Extensive knowledge of network connectivity, digital signal flow, network compliance support, and firmware/software updates.
Strong understanding of modern audio‑visual concepts and equipment, with excellent troubleshooting ability.
Experience with laptops, projectors, microphones, and remote participation technology for audio and video conferencing.
Crestron DMC‑E certification and network certification is preferred.
Basic knowledge of calculations and proficient computer skills, including various computer programs, Microsoft Office, e‑mail, and the Internet.
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Equal Opportunity Statement
Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Additional Information
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We reserve the right to modify or change essential functions based on business necessity.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Information on wage transparency and paid time‑off benefits is available at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Waveguide.pdf.
Application
Applications are accepted on an ongoing basis. Waveguide maintains a drug‑free workplace.
Req ID: 1510607
#J-18808-Ljbffr