City of Long Beach is hiring: Communication Specialist IV (Cameras)/Communicatio
City of Long Beach, California, MO, United States
Description
Maintains, installs, repairs, plans and designs communication systems and equipment under supervision.
Acts in a lead or supervisory capacity as required.
Adapts, assembles, installs, and operates electronic equipment such as mobile/portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems.
Installs, repairs, maintains, configures, and upgrades TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras.
Installs, repairs, maintains, configures, and upgrades data communication equipment including hubs, routers, APs, switches, and servers.
Provides effective customer service: informs customers of progress, ensures satisfaction, and provides advice.
Develops, conducts, or implements in‑service training programs, safety programs, field tests, and/or work inspections.
Acts as a project leader or liaison between user departments and the communications group.
Performs complex cost-benefit analysis and feasibility studies.
Represents the City at meetings with regulatory bodies.
Ensures strict enforcement and compliance with safety regulations.
Performs other related duties as assigned.
Salary Information
Grade I - $30,201 – $41,066 hourly
Grade II - $33,427 – $45,424 hourly
Grade III - $36,957 – $50,234 hourly
Grade IV - $41,907 – $57,075 hourly
Grade V - $46,343 – $63,131 hourly
Grade VI - $51,325 – $69,901 hourly
Requirements To File
Option A : Bachelor’s degree in Computer Science, Telecommunications, Radio or Television Communications, or related field. One year of paid full-time related experience equivalent to a Systems Technician.
Option B : Associate’s degree in Computer Science, Telecommunications, Radio or Television Communications, or related field. Three years of paid full-time equivalent related experience, including one year equivalent to a Systems Technician.
Option C : One-year certificate program in computer science, television communications, or telecommunications. Four years of paid full-time equivalent related experience, including one year equivalent to a Systems Technician.
Opportunities For Substitution Of Education Or Experience
Additional related experience may be substituted for the education on a year-for-year basis.
Knowledge, Skills, And Abilities
Communicate effectively verbally and in writing.
Provide effective customer service.
Move and lift up to 40 pounds.
Work at heights up to 160 feet.
A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for positions that configure and repair two‑way radios in the Wireless Division.
Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays.
Valid driver’s license or ability to arrange transportation for field travel may be required.
Desirable Qualifications
Communication Specialist IV – Infrastructure Services Bureau, Network Division, Security Infrastructure Group
This Technology & Innovation Department Grade IV position requires specialized expertise in security camera and access control systems, including configuration, maintenance, and troubleshooting. The role leads initiatives related to security camera and access control systems, encompassing new installations and upgrades for the Security Infrastructure Team.
Knowledge of the intersection and integration of IT systems and operational technology systems.
Experience with security camera and access control systems, including installations, upgrades, maintenance, troubleshooting, and configuration.
Technical certifications in Genetec or other video management systems, as well as Lenel or other access control systems.
Oversee complex projects from initiation to completion, ensuring contractor compliance.
Support and maintain underlying infrastructure, including fiber networks and related technology systems.
Strong project management abilities, overseeing complex projects from inception to completion.
Collaborate effectively with diverse stakeholders, including contractors, technology teams, and city departments.
Communication Specialist V – Infrastructure Services Bureau, Network Division, Network Infrastructure Group
This Technology & Innovation Department Grade V position requires specialized expertise in Cisco network design and architecture, routing and switching, routing protocols, network security, wireless technologies, DNA, and Zero Trust. Responsibilities include creating configuration templates for network hardware, creating network firmware standards and updating schedules, maintaining core network infrastructure (firewalls, routers, switches, and other related hardware), making recommendations to improve network infrastructure, and assessing risks and vulnerabilities across network hardware and software.
Knowledge of cybersecurity concepts and principles, network security, and Zero Trust implementation.
Experience integrating enterprise IT networks with operational technology systems (e.g., cameras, access control, BMS, or alarms).
Experience with Cisco routing and switching, VPN, SDWAN, and site‑to‑site VPN.
Experience with routing protocols and implementation.
Experience with Cisco Enterprise Networks, Cisco Network Design, Architecture, and DNA/Catalyst.
Cisco certifications are desirable.
Update and create documentation, standard operating procedures, and train staff.
Design network topologies and update documentation for accurate troubleshooting.
Assist in investigations of security incidents, root‑cause analysis, and resolution documentation in incident reports.
Manage large‑scale deployments and projects.
Equity and Inclusion
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are and ensuring workforce diversity reflects our community. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Applicants are not required to disclose criminal history or participate in a background check until they receive a conditional job offer. The City of Long Beach is an Equal Opportunity Employer.
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Maintains, installs, repairs, plans and designs communication systems and equipment under supervision.
Acts in a lead or supervisory capacity as required.
Adapts, assembles, installs, and operates electronic equipment such as mobile/portable radios, remote base stations, microwave systems, mobile data terminals, and cellular modems.
Installs, repairs, maintains, configures, and upgrades TDM and VOIP telephone systems, IVRs, Call Centers, PBXs, and network cameras.
Installs, repairs, maintains, configures, and upgrades data communication equipment including hubs, routers, APs, switches, and servers.
Provides effective customer service: informs customers of progress, ensures satisfaction, and provides advice.
Develops, conducts, or implements in‑service training programs, safety programs, field tests, and/or work inspections.
Acts as a project leader or liaison between user departments and the communications group.
Performs complex cost-benefit analysis and feasibility studies.
Represents the City at meetings with regulatory bodies.
Ensures strict enforcement and compliance with safety regulations.
Performs other related duties as assigned.
Salary Information
Grade I - $30,201 – $41,066 hourly
Grade II - $33,427 – $45,424 hourly
Grade III - $36,957 – $50,234 hourly
Grade IV - $41,907 – $57,075 hourly
Grade V - $46,343 – $63,131 hourly
Grade VI - $51,325 – $69,901 hourly
Requirements To File
Option A : Bachelor’s degree in Computer Science, Telecommunications, Radio or Television Communications, or related field. One year of paid full-time related experience equivalent to a Systems Technician.
Option B : Associate’s degree in Computer Science, Telecommunications, Radio or Television Communications, or related field. Three years of paid full-time equivalent related experience, including one year equivalent to a Systems Technician.
Option C : One-year certificate program in computer science, television communications, or telecommunications. Four years of paid full-time equivalent related experience, including one year equivalent to a Systems Technician.
Opportunities For Substitution Of Education Or Experience
Additional related experience may be substituted for the education on a year-for-year basis.
Knowledge, Skills, And Abilities
Communicate effectively verbally and in writing.
Provide effective customer service.
Move and lift up to 40 pounds.
Work at heights up to 160 feet.
A Federal Communications Commission (FCC) Radiotelephone Operator's License (GROL) is required before passing probation for positions that configure and repair two‑way radios in the Wireless Division.
Willingness to work an irregular schedule, including nights, weekends, overtime, and holidays.
Valid driver’s license or ability to arrange transportation for field travel may be required.
Desirable Qualifications
Communication Specialist IV – Infrastructure Services Bureau, Network Division, Security Infrastructure Group
This Technology & Innovation Department Grade IV position requires specialized expertise in security camera and access control systems, including configuration, maintenance, and troubleshooting. The role leads initiatives related to security camera and access control systems, encompassing new installations and upgrades for the Security Infrastructure Team.
Knowledge of the intersection and integration of IT systems and operational technology systems.
Experience with security camera and access control systems, including installations, upgrades, maintenance, troubleshooting, and configuration.
Technical certifications in Genetec or other video management systems, as well as Lenel or other access control systems.
Oversee complex projects from initiation to completion, ensuring contractor compliance.
Support and maintain underlying infrastructure, including fiber networks and related technology systems.
Strong project management abilities, overseeing complex projects from inception to completion.
Collaborate effectively with diverse stakeholders, including contractors, technology teams, and city departments.
Communication Specialist V – Infrastructure Services Bureau, Network Division, Network Infrastructure Group
This Technology & Innovation Department Grade V position requires specialized expertise in Cisco network design and architecture, routing and switching, routing protocols, network security, wireless technologies, DNA, and Zero Trust. Responsibilities include creating configuration templates for network hardware, creating network firmware standards and updating schedules, maintaining core network infrastructure (firewalls, routers, switches, and other related hardware), making recommendations to improve network infrastructure, and assessing risks and vulnerabilities across network hardware and software.
Knowledge of cybersecurity concepts and principles, network security, and Zero Trust implementation.
Experience integrating enterprise IT networks with operational technology systems (e.g., cameras, access control, BMS, or alarms).
Experience with Cisco routing and switching, VPN, SDWAN, and site‑to‑site VPN.
Experience with routing protocols and implementation.
Experience with Cisco Enterprise Networks, Cisco Network Design, Architecture, and DNA/Catalyst.
Cisco certifications are desirable.
Update and create documentation, standard operating procedures, and train staff.
Design network topologies and update documentation for accurate troubleshooting.
Assist in investigations of security incidents, root‑cause analysis, and resolution documentation in incident reports.
Manage large‑scale deployments and projects.
Equity and Inclusion
The City of Long Beach is committed to creating a workplace where every employee is valued for who they are and ensuring workforce diversity reflects our community. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Applicants are not required to disclose criminal history or participate in a background check until they receive a conditional job offer. The City of Long Beach is an Equal Opportunity Employer.
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