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Assistant Community Manager Job at Hamilton Point Property Management in Mobile

Hamilton Point Property Management, Mobile, AL, United States


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Assistant Community Manager
Full Time Village at Midtown, Mobile, AL, US

5 days ago Requisition ID: 1083

Position Summary
The Assistant Community Manager assists the Community Manager with the overall operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre‑close and closeout accounting processes.

Essential Duties & Responsibilities

Maintain all accounts receivable, including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.

Accurately and timely complete daily, weekly and monthly financial and leasing reports, including month‑end pre‑close, closeout, market surveys, and lease expiration matrix.

Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.

Collect delinquent account balances from previous residents.

Process evictions, including all necessary paperwork, serving notices, and attending court hearings.

Lease apartments as needed.

Shop competitive properties.

Demonstrate social media activity and experience in managing and creating engaging content across various platforms.

Inspect buildings and grounds to ensure safety and cleanliness, and alert Maintenance to items that need repair.

Process move‑ins, move‑outs, and lease renewals.

Audit all new and current lease agreements and resident files for accuracy.

Assist the Community Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.

Compose and prepare routine correspondence, rental notices, and other letters and memorandums.

Assist the Community Manager in resident relations and problem resolution.

Assist with Timecard submission.

Assist with resident retention, which may involve planning and organizing social events at the property.

Assume responsibility for the operations of the property in the absence of the Community Manager.

Participate in Company‑provided training such as fair housing, safety, non‑discrimination, and harassment prevention.

Skills / Specialized Knowledge

Ability to read, write, understand, and communicate in English.

Proficient computer skills, including email, Microsoft Word, Excel, and Entrata (or other on‑site accounting software).

Ability to use general office equipment (telephone, fax, printer, copier, 10‑key, key‑track system).

Excellent customer service and interpersonal skills; ability to relate to others.

Professional verbal and written communication skills.

Strong organizational and time‑management skills.

Capability to perform basic to intermediate mathematical and accounting functions.

Ability to read and comprehend financial statements, budgets, financial reports, and accounting information.

Knowledge of federal fair housing laws and applicable local housing provisions.

Ability to multi‑task and make quick, effective decisions.

Ability to analyze and resolve problems and cope with or defuse situations involving angry or difficult people.

Ability to close a sale.

Capability to manage a team and train staff.

Ability to set and meet goals, consistently meet deadlines, maintain flexibility and creativity.

Maintain confidentiality.

Ability to drive an automobile.

Required Licenses

Current driver license and automobile insurance.

Real estate license (if required by state).

Other licenses and/or certifications as required by state law.

Other Requirements

Maintain professional appearance and comply with prescribed uniform policy.

Ability to be at work on a regular and consistent basis; overtime may be required.

Reachable at all times via phone or pager, except during approved time off.

Ability to work weekends and non‑traditional holidays.

Available to work on‑call or when needed due to staffing shortages.

Some travel may be required.

Physical Demands

Standing, walking, and/or sitting for extended periods.

Frequent climbing, reaching, use of fingers, talking and hearing.

Moderate pulling and movement of up to 50 pounds.

Pronounced visual acuity (near and far) and field of vision; ability to judge distances and spatial relationships.

Identify and distinguish color.

Mental Functions

Compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, communicate, and instruct.

Tolerate stressful situations.

Work under minimal to moderate supervision.

Work Environment

Exposure to hot, cold, wet, humid, or windy conditions; noise, vibrations, atmospheric conditions; working in confined or restricted spaces.

Hazards

Potential exposure to communicable diseases through frequent contact with the public.

Possible exposure to short‑tempered or aggressive people.

Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire and radiation.

Schedule: Monday - Friday, Days. Weekends and Holidays as needed.

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