Library Associate - Teen Services Job at Mecklenburg County Government in Charlo
Mecklenburg County Government, Charlotte, NC, United States
Library Associate - TeenServices Charlotte Mecklenburg Library – Independence Regional Library “Follow your calling, Find your career”
Please apply by 1/15/2026
Hiring Range: $20.00 - $25.00
This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
Schedule:
Full Time 40 hours per week, Benefit Eligible
M-F 8:00am – 5:00pm
Works one evening per week 11:00a - 8:00pm
Rotating weekends
Location: Independence Regional Library, 6000 Conference Drive, Charlotte, NC 28212
Independence Regional Library serves a diverse population in the Southeast Charlotte area. This role is a TeenServices Library Associate position located across the street from East Mecklenburg High School. The branch sees a high volume of afterschool teen customers during the school year. In addition to standard library tasks, the selected candidate, working with the Teen Services Librarian, will be responsible for the creation, planning, and delivery of dynamic programming for ages 12-18. The Library Associate also represents the library in the community, facilitates outreach, and fosters collaborative partnerships with local organizations.
The Library Associate works within the branch to create a welcoming environment for all. Responsibilities include circulation tasks, staffing service points, and assisting customers of all ages with resources, employment, and technology. The ideal candidate is a highly collaborative and flexible team player with the ability to work independently and exercise sound judgment.
Position Summary Perform professional and technical library work in one or more specific library programs such as Adult, Teens, Youth, Reference Services, or Library Systems Administration. The Library Associate delivers a high level of quality library services ensuring the provision of value-added experiences for all customers.
Essential Functions Perform circulation activities
Provide service desk coverage
Create and deliver programs to age-appropriate audiences
Assist with managing teen volunteers
Prepare program reports
Provide research assistance to customers
Utilize integrated library systems software
Assist customers at several service points
Train and assist customers on various library policies, procedures, and processes
Maintain library’s collection of materials
Assist with volunteer management
Promote and market library’s programs; collaborate with Marketing and Communication to generate flyers and materials pertaining to programs
Minimum Qualifications Experience: Minimum of two years of library, retail, computer, or customer service experience.
Education: High School Diploma or equivalent.
Education/Experience: Combination of relevant education and relevant experience accepted? Yes.
Preferred Qualifications Bilingual – Spanish communication skills (speaking, listening, reading, and writing)
Experience working with teens
Knowledge, Skills, and Abilities Knowledge of: Alpha-numeric sorting systems; Various library systems; Telephone etiquette; Young adult literature and developmental stages of teenagers.
Skills: Technology adeptness; Excellent interpersonal and customer service skills; Excellent time management skills with attention to detail.
Abilities: Adaptability – maintaining effectiveness when experiencing major changes in responsibilities or environment; communication – clearly conveying information to individuals or groups; collaboration – working effectively and cooperatively with others; technical/professional knowledge and skills – achieving a satisfactory level of technical and professional skill or knowledge in position-related areas; work standards – setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence.
Computer Skills Proficient in various computer applications including Microsoft Office Suite.
Work Environment Works in a shared office setting with moderate noise.
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr
En Español: Library Associate - TeenServices Charlotte Mecklenburg Library Independence Regional Library ?? Sigue tu llamada, encuentra tu carrera Por favor solicita antes del 1/15/2026 Rango de contratación: $20.00 - $25.00 Esta es una posición sin exención (hora). Las tarifas de pago se basan en la educación, la habilidad, el nivel de experiencia y la equidad interna. Las consideraciones de equidad interior incluyen una evaluación del historial salarial y las calificaciones del solicitante en comparación con la tasa de mercado y los requisitos para el trabajo. Horario: Tempos completos 40 horas por semana, Eligible M-F 8:00am 5:00pm Trabaja una noche por semana 11:00a - 8:00pm Los fines de semana rotativos Localización: Conferencia de Librería Regional de Beneficios, Drive, Charlotte, NC, 28212 Independence, Carolina del Sur. Este es un programa de servicios asociados ubicado en el área de la biblioteca, además de la creación de una biblioteca de la escuela secundaria. Las responsabilidades incluyen tareas de circulación, puntos de servicio de personal y asistencia a clientes de todas las edades con recursos, empleo y tecnología. El candidato ideal es un jugador de equipo altamente colaborativo y flexible con la capacidad de trabajar de forma independiente y ejercer un buen juicio. La Biblioteca Asociada ofrece un alto nivel de servicios de biblioteca de calidad que garantiza la provisión de experiencias de valor añadido para todos los clientes. Funciones esenciales Realizar actividades de circulación Proporcionar cobertura de escritorio de servicio Crear y entregar programas a audiencias apropiadas para la edad Ayuda a administrar voluntarios adolescentes Preparar informes del programa Proporcione asistencia a la investigación a los clientes Utilice software de sistemas de biblioteca integrados Asistir a los usuarios en varios puntos de servicio Entrenar y asistir a clientes en diversas políticas, procedimientos y procesos de biblioteca Mantener la colección de materiales Ayudar a la gestión de la biblioteca voluntaria y los programas de mercado; Colaborar con el Marketing y la Comunicación para generar folletos y materiales relacionados con los programas Capacidades mínimas: Minimum de dos años de experiencia en la biblioteca, al por menor, la computadora o el servicio al cliente. Educación: Estándares de educación superior o equivalentes Educación/Experiencia: Combinación de aptitudes y habilidades profesionales adecuadas Sí, y los estándares de la oficina Los jóvenes deben ser capaces de satisfacerse de forma eficaz las tareas de trabajo y de los sistemas de comunicación y de escritura y de trabajo. Se pueden hacer adaptaciones razonables para permitir a las personas cualificadas con discapacidad desempeñar las funciones esenciales. #J-18808-Ljbffr.
Please apply by 1/15/2026
Hiring Range: $20.00 - $25.00
This is a non-exempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
Schedule:
Full Time 40 hours per week, Benefit Eligible
M-F 8:00am – 5:00pm
Works one evening per week 11:00a - 8:00pm
Rotating weekends
Location: Independence Regional Library, 6000 Conference Drive, Charlotte, NC 28212
Independence Regional Library serves a diverse population in the Southeast Charlotte area. This role is a TeenServices Library Associate position located across the street from East Mecklenburg High School. The branch sees a high volume of afterschool teen customers during the school year. In addition to standard library tasks, the selected candidate, working with the Teen Services Librarian, will be responsible for the creation, planning, and delivery of dynamic programming for ages 12-18. The Library Associate also represents the library in the community, facilitates outreach, and fosters collaborative partnerships with local organizations.
The Library Associate works within the branch to create a welcoming environment for all. Responsibilities include circulation tasks, staffing service points, and assisting customers of all ages with resources, employment, and technology. The ideal candidate is a highly collaborative and flexible team player with the ability to work independently and exercise sound judgment.
Position Summary Perform professional and technical library work in one or more specific library programs such as Adult, Teens, Youth, Reference Services, or Library Systems Administration. The Library Associate delivers a high level of quality library services ensuring the provision of value-added experiences for all customers.
Essential Functions Perform circulation activities
Provide service desk coverage
Create and deliver programs to age-appropriate audiences
Assist with managing teen volunteers
Prepare program reports
Provide research assistance to customers
Utilize integrated library systems software
Assist customers at several service points
Train and assist customers on various library policies, procedures, and processes
Maintain library’s collection of materials
Assist with volunteer management
Promote and market library’s programs; collaborate with Marketing and Communication to generate flyers and materials pertaining to programs
Minimum Qualifications Experience: Minimum of two years of library, retail, computer, or customer service experience.
Education: High School Diploma or equivalent.
Education/Experience: Combination of relevant education and relevant experience accepted? Yes.
Preferred Qualifications Bilingual – Spanish communication skills (speaking, listening, reading, and writing)
Experience working with teens
Knowledge, Skills, and Abilities Knowledge of: Alpha-numeric sorting systems; Various library systems; Telephone etiquette; Young adult literature and developmental stages of teenagers.
Skills: Technology adeptness; Excellent interpersonal and customer service skills; Excellent time management skills with attention to detail.
Abilities: Adaptability – maintaining effectiveness when experiencing major changes in responsibilities or environment; communication – clearly conveying information to individuals or groups; collaboration – working effectively and cooperatively with others; technical/professional knowledge and skills – achieving a satisfactory level of technical and professional skill or knowledge in position-related areas; work standards – setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence.
Computer Skills Proficient in various computer applications including Microsoft Office Suite.
Work Environment Works in a shared office setting with moderate noise.
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
#J-18808-Ljbffr
En Español: Library Associate - TeenServices Charlotte Mecklenburg Library Independence Regional Library ?? Sigue tu llamada, encuentra tu carrera Por favor solicita antes del 1/15/2026 Rango de contratación: $20.00 - $25.00 Esta es una posición sin exención (hora). Las tarifas de pago se basan en la educación, la habilidad, el nivel de experiencia y la equidad interna. Las consideraciones de equidad interior incluyen una evaluación del historial salarial y las calificaciones del solicitante en comparación con la tasa de mercado y los requisitos para el trabajo. Horario: Tempos completos 40 horas por semana, Eligible M-F 8:00am 5:00pm Trabaja una noche por semana 11:00a - 8:00pm Los fines de semana rotativos Localización: Conferencia de Librería Regional de Beneficios, Drive, Charlotte, NC, 28212 Independence, Carolina del Sur. Este es un programa de servicios asociados ubicado en el área de la biblioteca, además de la creación de una biblioteca de la escuela secundaria. Las responsabilidades incluyen tareas de circulación, puntos de servicio de personal y asistencia a clientes de todas las edades con recursos, empleo y tecnología. El candidato ideal es un jugador de equipo altamente colaborativo y flexible con la capacidad de trabajar de forma independiente y ejercer un buen juicio. La Biblioteca Asociada ofrece un alto nivel de servicios de biblioteca de calidad que garantiza la provisión de experiencias de valor añadido para todos los clientes. Funciones esenciales Realizar actividades de circulación Proporcionar cobertura de escritorio de servicio Crear y entregar programas a audiencias apropiadas para la edad Ayuda a administrar voluntarios adolescentes Preparar informes del programa Proporcione asistencia a la investigación a los clientes Utilice software de sistemas de biblioteca integrados Asistir a los usuarios en varios puntos de servicio Entrenar y asistir a clientes en diversas políticas, procedimientos y procesos de biblioteca Mantener la colección de materiales Ayudar a la gestión de la biblioteca voluntaria y los programas de mercado; Colaborar con el Marketing y la Comunicación para generar folletos y materiales relacionados con los programas Capacidades mínimas: Minimum de dos años de experiencia en la biblioteca, al por menor, la computadora o el servicio al cliente. Educación: Estándares de educación superior o equivalentes Educación/Experiencia: Combinación de aptitudes y habilidades profesionales adecuadas Sí, y los estándares de la oficina Los jóvenes deben ser capaces de satisfacerse de forma eficaz las tareas de trabajo y de los sistemas de comunicación y de escritura y de trabajo. Se pueden hacer adaptaciones razonables para permitir a las personas cualificadas con discapacidad desempeñar las funciones esenciales. #J-18808-Ljbffr.