Clinic Scheduler (Neuromodulation Division)
University of California - Los Angeles Health, Los Angeles, CA, United States
Description
The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Clinic Scheduler to join the Neuromodulation Division. The Division integrates the work of experts from across the campus to develop new approaches to understanding the brain, and new treatments for psychiatric and neurological disorders. Primary duties include:
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Salary range: $26.42/hr - $37.49/hr
Qualifications
Prior experience working in a medical setting support service role
Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations
Knowledge of basic psychiatric terminology (preferred)
Strong customer service experience
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures (preferred)
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Clinic Scheduler to join the Neuromodulation Division. The Division integrates the work of experts from across the campus to develop new approaches to understanding the brain, and new treatments for psychiatric and neurological disorders. Primary duties include:
Answering and directing central phone lines
Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
Patient scheduling, interviewing, encounter registration
Verifying insurance benefits and record benefits for finance review
Monitoring collection, quality control, and processing of charge documents
Updating referrals and new authorization dates and extended treatments
Other administrative duties as assigned
Salary range: $26.42/hr - $37.49/hr
Qualifications
Prior experience working in a medical setting support service role
Working knowledge of Medi-cal, HMO's, PPO's, third party payors, authorization and eligibility requirements and regulations
Knowledge of basic psychiatric terminology (preferred)
Strong customer service experience
Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized system
Knowledge of patient related policies and procedures (preferred)
Knowledge of Microsoft Work, Windows, Outlook, and other PC applications
Knowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)
Skill in performing basic arithmetic operations
Sufficient typing skills
Strong communication skills
Ability to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public