Automotive Service Advisor / Writer | Weekends Off | Airline
Christian Brothers Automotive, Baton Rouge, LA, United States
Benefits
Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
On-Going Training & Career Advancement
Wellness Program Offering Chaplain Care Support
Weekly Team Lunches
Locally Owned and Operated Employee Discounts
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Company
Christian Brothers Automotive
Location
14455 Airline Hwy, Baton Rouge, United States, 70817
Job Overview
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our customer
Directs, coordinates, and participates in performing customer service activities
Shuttle guest as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications
Current driver’s license
Driving record acceptable to our current insurance carrier
Proficiency in Windows-based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements
Dependable and reliable for a position scheduled Monday – Friday, 7am – 6pm
On your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Legal & EEO Statement
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
On-Going Training & Career Advancement
Wellness Program Offering Chaplain Care Support
Weekly Team Lunches
Locally Owned and Operated Employee Discounts
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Company
Christian Brothers Automotive
Location
14455 Airline Hwy, Baton Rouge, United States, 70817
Job Overview
As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.
Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.
Responsibilities
Greet every guest that enters our facility with hospitality and respect
Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively sell our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself and our customer
Directs, coordinates, and participates in performing customer service activities
Shuttle guest as needed in CBA branded vehicle
Ensure that all repairs are performed to proper specifications
Work together as a team and assist other employees as needed
Other duties as assigned
Qualifications
Current driver’s license
Driving record acceptable to our current insurance carrier
Proficiency in Windows-based computer software and automotive store applications
Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements
Dependable and reliable for a position scheduled Monday – Friday, 7am – 6pm
On your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
Legal & EEO Statement
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
#J-18808-Ljbffr