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Assistant Manager

Gecko Hospitality, Janesville, WI, United States


Gecko Hospitality - - Responsibilities: Supervise and coordinate all station activities during assigned shifts to meet and exceed service standards; Train, coach, and motivate team members to enhance performance and reach their full potential; Proactively engage with guests, resolve concerns with professionalism and urgency, and implement guest recovery strategies; Oversee cash handling and end-of-day reporting; Track KPIs including speed of service, labor percentage, waste, and sales goals; enforce food safety, sanitation, and cleanliness standards