Police Communications Operator
Phase2 Technology, Austin, TX, United States
Police Communications Operator
Hiring Department: University Police Department
Location: UT MAIN CAMPUS
Weekly Scheduled Hours: 40 hours per week
Position Duration: Ongoing
Earliest Start Date: Ongoing
Salary Range: $47,008.00 per year
Benefits
Competitive health benefits (employee premiums covered 100%; family premiums 50%)
Voluntary vision, dental, life, and disability insurance options
Generous paid vacation, sick time, and holidays
Teacher Retirement System of Texas with 7.75% employer matching funds
Additional voluntary retirement programs: Tax‑Sheltered Annuity 403(b) and Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Free access to LinkedIn Learning and professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
Responsibilities
Accurately track the status and location of emergency personnel using complex computer software.
Monitor and acknowledge various alarms, including security access systems, fire alarm systems, closed circuit televisions, teletype, and TDD systems.
Receive calls for police services, including those originating from emergency telephones and 911 systems.
Obtain information quickly and accurately. Receive and transmit radio messages and other information to police personnel.
Perform other related functions as assigned.
Required Qualifications
High school graduation or GED.
Capability to properly carry out the responsibilities and duties of a communications operator upon completion of a 13‑week paid training program.
Ability to complete and review forms in detail with accuracy and in a timely manner.
Preferred Qualifications
Previous telecommunications operator experience.
Fluency in Spanish and English.
Working Conditions
Uniforms and/or personal protection equipment (furnished).
Work may be performed in all weather conditions, extreme temperatures, standard office conditions, electrical and mechanical hazards.
Repetitive use of a keyboard at a workstation.
Requires manual dexterity, climbing stairs, lifting and moving up to 50 lbs.
Physical effort required. Able to stand or walk for up to 16 hours. Lift up to 50 lbs.
Work Shift
Able to work extended hours (during special events, etc.) other than normal working hours. Irregular shifts, weekends and holidays.
Required Materials
Resume/CV
Three work references with contact information; at least one reference from a supervisor.
Letter of interest
Equal Opportunity Employer
The University of Texas at Austin is an equal opportunity/affirmative action employer, complying with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status.
Employment Eligibility Verification
Upon hiring, applicants must complete the federal Employment Eligibility Verification I‑9 form and present acceptable original documents to prove identity and authorization to work in the United States no later than the third day of employment.
Compliance
Employees may be required to report violations of law under Title IX and the Clery Act. The Clery Act requires all prospective employees to be notified of the Annual Security and Fire Safety report.
Background Checks
A criminal history background check will be required for finalists.
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Hiring Department: University Police Department
Location: UT MAIN CAMPUS
Weekly Scheduled Hours: 40 hours per week
Position Duration: Ongoing
Earliest Start Date: Ongoing
Salary Range: $47,008.00 per year
Benefits
Competitive health benefits (employee premiums covered 100%; family premiums 50%)
Voluntary vision, dental, life, and disability insurance options
Generous paid vacation, sick time, and holidays
Teacher Retirement System of Texas with 7.75% employer matching funds
Additional voluntary retirement programs: Tax‑Sheltered Annuity 403(b) and Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Free access to LinkedIn Learning and professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card
Responsibilities
Accurately track the status and location of emergency personnel using complex computer software.
Monitor and acknowledge various alarms, including security access systems, fire alarm systems, closed circuit televisions, teletype, and TDD systems.
Receive calls for police services, including those originating from emergency telephones and 911 systems.
Obtain information quickly and accurately. Receive and transmit radio messages and other information to police personnel.
Perform other related functions as assigned.
Required Qualifications
High school graduation or GED.
Capability to properly carry out the responsibilities and duties of a communications operator upon completion of a 13‑week paid training program.
Ability to complete and review forms in detail with accuracy and in a timely manner.
Preferred Qualifications
Previous telecommunications operator experience.
Fluency in Spanish and English.
Working Conditions
Uniforms and/or personal protection equipment (furnished).
Work may be performed in all weather conditions, extreme temperatures, standard office conditions, electrical and mechanical hazards.
Repetitive use of a keyboard at a workstation.
Requires manual dexterity, climbing stairs, lifting and moving up to 50 lbs.
Physical effort required. Able to stand or walk for up to 16 hours. Lift up to 50 lbs.
Work Shift
Able to work extended hours (during special events, etc.) other than normal working hours. Irregular shifts, weekends and holidays.
Required Materials
Resume/CV
Three work references with contact information; at least one reference from a supervisor.
Letter of interest
Equal Opportunity Employer
The University of Texas at Austin is an equal opportunity/affirmative action employer, complying with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status.
Employment Eligibility Verification
Upon hiring, applicants must complete the federal Employment Eligibility Verification I‑9 form and present acceptable original documents to prove identity and authorization to work in the United States no later than the third day of employment.
Compliance
Employees may be required to report violations of law under Title IX and the Clery Act. The Clery Act requires all prospective employees to be notified of the Annual Security and Fire Safety report.
Background Checks
A criminal history background check will be required for finalists.
#J-18808-Ljbffr