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AR Specialist I

Methodist Health System, Dallas, TX, United States


Methodist Health System - - Responsibilities: Proficiency with one or more assigned receivables' management system modules including but not limited to patient registration, charge entry, coding, claims processing, collections, reports, and patient information inquiry.; Works all cases assigned to a Work Queue at the time of entry to ensure corrections and provide feedback to other areas and to ensure timely reimbursement.; Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with office protocol.; Follows-up on all assigned returned claims, correspondence, denials, account reconciliations and rebills within five working days of receipt to achieve maximum reimbursement in a timely manner with an emphasis on patient satisfaction.; Provides feedback to Management regarding claims issues of incorrect and/or missing information, which includes failure to get authorization at registration.