SUITES ADMIN ASSISTANT
Compass Group USA, Richmond, VA, United States
Suites Administrative Assistant (Part-Time Seasonal) at Carmax Park
This position is a seasonal, event-based role, with a primary duration from April-September. Summary: This role is responsible for managing suite and catering orders throughout numerous owned and nightly rental suite and group area spaces. It oversees the full event lifecyclefrom inquiry and menu development to execution, billing, and post-event feedbackcollaborating closely with culinary, operations, and venue teams to ensure seamless, profitable events.
Essential Duties and Responsibilities:
Builds and maintains relationships with location partner teams to jointly secure and maximize catering opportunities
Ensure smooth transition and communication with location partner teams to execute positive client experience
Ability to analyze sales trends, client's needs, and wants to enhance the overall event experience
Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the location partner
Promptly respond to all client correspondence, phone, and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
Negotiates with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost-effectiveness, and event appropriateness for venue facilities
Creates Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines
Works with venue or client to create floorplans and submit to local authorities, when necessary
Manage client relationships to set expectations and drive positive event experience
Handling client billing to ensure accurate and timely payment of deposits and final payments
Solicits event feedback and compiles opportunities for improvement and event experience
Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs
Tip Reconciliation and payout
Other duties as assigned
Qualification:
1+ years in catering sales role
Experience working on major events is preferred
High level of computer literacy
Passion for hospitality, food and retail
Excellent interpersonal skills
Apply to Levy today!
Levy is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
This position is a seasonal, event-based role, with a primary duration from April-September. Summary: This role is responsible for managing suite and catering orders throughout numerous owned and nightly rental suite and group area spaces. It oversees the full event lifecyclefrom inquiry and menu development to execution, billing, and post-event feedbackcollaborating closely with culinary, operations, and venue teams to ensure seamless, profitable events.
Essential Duties and Responsibilities:
Builds and maintains relationships with location partner teams to jointly secure and maximize catering opportunities
Ensure smooth transition and communication with location partner teams to execute positive client experience
Ability to analyze sales trends, client's needs, and wants to enhance the overall event experience
Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the location partner
Promptly respond to all client correspondence, phone, and email, including initial inquiry correspondence, proposal development for qualified leads, and all follow up as necessary to secure business
Negotiates with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Working closely with the culinary and operations team to develop menus and staffing bids to "WOW" clients and guests while simultaneously maintaining operational feasibility, cost-effectiveness, and event appropriateness for venue facilities
Creates Banquet Event Orders (BEOs) and catering agreements in appropriate system and submitting for client signature in accordance with venue deadlines
Works with venue or client to create floorplans and submit to local authorities, when necessary
Manage client relationships to set expectations and drive positive event experience
Handling client billing to ensure accurate and timely payment of deposits and final payments
Solicits event feedback and compiles opportunities for improvement and event experience
Manages event communication to appropriate stakeholders including, but not limited to, event files for use by operations, schedule of events, and final BEOs
Tip Reconciliation and payout
Other duties as assigned
Qualification:
1+ years in catering sales role
Experience working on major events is preferred
High level of computer literacy
Passion for hospitality, food and retail
Excellent interpersonal skills
Apply to Levy today!
Levy is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates of Levy are offered many fantastic benefits.
Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program
For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf